Apps crash on iPad and iPhone

Logos mobile app (and Faithlife ebooks) have been crashing on my iPad and iPhone for a while now. Is anyone else having the same problem? Everything is up to date but after a few minutes, sometimes even seconds, apps crash. I tried reinstalling the apps got but it didn’t help.

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Comments

JT (alabama24)

What specific version of iOS? How much free space? How many resources have you downloaded in the past? 10? 100? 1000 or more?

Mykola Leliovskyi

https://community.logos.com/discussion/comment/1056592#Comment_1056592

12.3.1 I have a ton of space. Anywhere from 1 to 100. I tried using the app on my iPhone and iPad result is the same.

JT (alabama24)

https://community.logos.com/discussion/comment/1056594#Comment_1056594

It sounds like a unique problem to you... which may mean 1) your account or 2) your internet. Have you tried using a different internet source? If that doesn't work, you may want to send in logs. To do so, go to "support" and "report a problem." You will have to be quick if it crashes within seconds!

Oh, one other thing to try:

Go into iOS settings and find Logos Bible. Turn on the "Reset Workspace" switch.