Help! Accidentally deleted notes

I highlighted several verses of text and later highlighted the same section and right-clicked “remove annotations” to delete the highlights. However, it also removed my note files. Is there any way to retrieve them? I tried going back to previously saved layouts but note files are still gone. Thank you for your help.

Find more posts tagged with

Comments

Francis

In logos, click on the "documents" menu and look for "undelete documents" in the bottom left.

Gregg Farah

https://community.logos.com/discussion/comment/905838#Comment_905838

Thank you. That seemed so hopeful but--oddly--they are not there. I created a new note and deleted to test it...and the new note is not there either. Perhaps there’s some kind of delay???

Francis

https://community.logos.com/discussion/comment/905846#Comment_905846

Can you find them at documents.logos.com?

Graham Criddle

https://community.logos.com/discussion/comment/905846#Comment_905846

Thank you. That seemed so hopeful but--oddly--they are not there. I created a new note and deleted to test it...and the new note is not there either. Perhaps there’s some kind of delay???

The undelete function allows you to recover completely deleted documents.

It sounds as though you have deleted some notes with a note document (s) which this command wouldn't help with.

If that is the case the only option I am aware of that might work is to contact Customer Services tomorrow and see if they can retrieve them

Gregg Farah

https://community.logos.com/discussion/comment/905859#Comment_905859

Just spoke w/ tech support and there is no way to retrieve a deleted note. Unless you have other thoughts let’s pause and remember my lost notes....RIP.

Isiah

https://community.logos.com/discussion/comment/905838#Comment_905838

Thanks so much

Andrew Biddinger

https://community.logos.com/discussion/comment/905946#Comment_905946

Just spoke w/ tech support and there is no way to retrieve a deleted note. Unless you have other thoughts let’s pause and remember my lost notes....RIP.

They are not in your trash?

Phil Gons (Logos)

Andrew's correct. Deleted notes go into your Notes Trash (bottom left of your left sidebar). They should all be there.

JT (alabama24)

https://community.logos.com/discussion/comment/1054198#Comment_1054198

Andrew's correct. Deleted notes go into your Notes Trash (bottom left of your left sidebar). They should all be there.

Might want to let customer service know. [;)]

Just spoke w/ tech support and there is no way to retrieve a deleted note.

Gregg Farah

https://community.logos.com/discussion/comment/1054198#Comment_1054198

can I get a screen shot of where you are talking about...left side bar? thanks.

NB.Mick

https://community.logos.com/discussion/comment/1057831#Comment_1057831

can I get a screen shot of where you are talking about...left side bar? thanks.

Gregg Farah

https://community.logos.com/discussion/comment/1057832#Comment_1057832

thank you!

Carmen Gauvin-O'Donnell

https://community.logos.com/discussion/comment/1057833#Comment_1057833

HI everyone! Can I say that this is why I read the fora every day - I have learned so much about Logos through the years just because someone else asked a question I never even thought of.

In this case, now that I know my notes are still "preserved" will make it much easier to toss stuff out to just clear up my workspace (I was always hesitating to do that jut because I thought they'd be GONE gone!)

Thanks! [:)]

Carmen Gauvin-O'Donnell

https://community.logos.com/discussion/comment/1106222#Comment_1106222

Oooh... a follow-up question I just thought of:

So even with these items in the "trash", are they still indexed within Logos? I.e. if I'm doing a search for something, will those items still come up?

MJ. Smith

https://community.logos.com/discussion/comment/1106223#Comment_1106223

Not while they are in the trash. You have to restore them first.

Steve Rajczyk

https://community.logos.com/discussion/comment/1057832#Comment_1057832

Thank you so much! God bless all of the good helpers in this forum.

Dave Hooton

https://community.logos.com/discussion/comment/1106223#Comment_1106223

So even with these items in the "trash", are they still indexed within Logos? I.e. if I'm doing a search for something, will those items still come up?

Highlights in trash will prevent you deleting a style or palette until they are permanently deleted.

Jeff Griffith

You didn't delete your note. You deleted the logo on your note. It is still anchored to the text. All you need to do is add the note icon back to the note in notes. It will then reappear within the text.