Can't install Logos on my new Mac
I'm trying to install Logos on my new MacBook Pro, but setup keeps failing. I get to the bit where it's supposed to let me choose how much of my library to install, but I keep get "Failed to load. Retry." Clicking Retry gives me approximately 1-minute wait, but then the message repeats. I have an active internet connection.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Trash Logos, re-download, drag to Applications folder and try again.
What version of OS?
Dave
===Windows 11 & Android 13
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Mark Barnes said:
setup keeps failing
You aren't on beta macOS, are you? I know that changes are coming which regulate which apps can be installed on macOS without elevated permissions.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Mark Barnes said:
I'm trying to install Logos on my new MacBook Pro, but setup keeps failing. I get to the bit where it's supposed to let me choose how much of my library to install, but I keep get "Failed to load. Retry." Clicking Retry gives me approximately 1-minute wait, but then the message repeats. I have an active internet connection.
Have you tried restarting the device? Do you plan to attempt the "scan" method?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Mark Barnes said:
I'm trying to install Logos on my new MacBook Pro, but setup keeps failing. I get to the bit where it's supposed to let me choose how much of my library to install, but I keep get "Failed to load. Retry." Clicking Retry gives me approximately 1-minute wait, but then the message repeats. I have an active internet connection.
Mark, loath though I am to 'teach my grandmother to suck eggs' you might help us with a couple of screen shots!
Command + Shift + 5 is your friend in this respect.
tootle pip
Mike
Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS
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I ended up skipping the step and downloading resources manually from within Logos. I suspect it was a server issue.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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