Android: Can see Greek Interlinear on Mobile, not Hebrew...

Derek
Derek Member Posts: 83
edited November 21 in English Forum

I can directly open a Lexham Greek interlinear on Android, but I cannot open the Lexham Hebrew interlinear on Android. The resource doesn't even appear in my library.

(It actually looks like its the same on my Desktop version of L8, I can open the GREEK Interlinear as a book, or view it in the interlinear panel below a compatible resource... Conversely I can only view the HEBREW interlinear in the interlinear 'panel' under a compatible resource, but I cannot open the Hebrew interlinear as it's own resource...

Why the difference between Greek and Hebrew?

Is there any way to open the Hebrew interlinear as its own resource?

((Note, I specifically bought the Logos 8 update just to be able to open the Hebrew interlinear on Android, the same way I open the Greek on android...))

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Comments

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Logos Employee Posts: 1,134

    Hi Derek,

    We would like to investigate this further.

    Please do the following:

    1. Open the app.
    2. Tap the Menu icon (this icon has three horizontal lines).
    3. Tap Help.
    4. Press “Report a Problem”

    A pre-addressed email will open with a log file attached automatically. Please enter a description of the problem. When finished, press “Send” to send your report. We will reply as soon as possible.

  • Derek
    Derek Member Posts: 83
    https://community.logos.com/discussion/comment/1065399#Comment_1065399

    Thanks, sent to logos bugs... Sent some more detail too.

  • T-Bone
    T-Bone Member Posts: 3

    If this issue occurs both on Android and Desktop it is likely not a platform specific problem and Android logs will not help. Just my take.

  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,451 ✭✭✭

    but I cannot open the Lexham Hebrew interlinear on Android. The resource doesn't even appear in my library.

    Are you referring to the resource https://www.logos.com/product/2056/lexham-hebrew-english-interlinear-bible 

    If so, I can open it without issue on my Android device.

    The fact that you can't see it in your library - on both Android and desktop - may suggest that the software doesn't recognise that you own it.

    ((Note, I specifically bought the Logos 8 update just to be able to open the Hebrew interlinear on Android, the same way I open the Greek on android...))

    Which Logos 8 update did you purchase?

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