Visual filter caused Logos 4 to Crash

Johnny Faust
Johnny Faust Member Posts: 10 ✭✭

I was using latest version of beta and having no problems until I used the Visual Filter. Bible mode was selected but I decided to switch to Basic mode instead and that's when the program crashed. Now every time I try to start Logos 4 it crashes before the program is fully loaded. I've tried to start logos several times and even restarting the computer but it crashes every time. Any suggestions? Should I remove Logos and reinstall?

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 55,543

    Please post logs of the crash ...

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Johnny Faust
    Johnny Faust Member Posts: 10 ✭✭

    I'm able to use Logos again. I pressed ctrl key will clicking startup shortcut. This allowed me to select "use blank layout". When I did that Logos started with no problem. The problem I have now is that when I try to use my most recent layout logos crashes. We'll at least I'm using Logos again. I knew I shouldn't have lost all that sleep last night.

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭


    I'm able to use Logos again. I pressed ctrl key will clicking startup shortcut. This allowed me to select "use blank layout". When I did that Logos started with no problem. The problem I have now is that when I try to use my most recent layout logos crashes. We'll at least I'm using Logos again. I knew I shouldn't have lost all that sleep last night.


    Johnny ~ If you recreate the same layout, does the crash still occur?  ~ Melissa

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