New Feature: Help Cards (video)

It is critical that one can view the help card after the first three times if one wishes because

• you may be trying to see what a new user is seeing (think answer questions in forums)
• you may not have used the feature for ages (think need a refresher)
• you may be using the feature for a different function than previously.

Yes, I see that I can reset all of them but that can create a real mess when there is a single feature I wish to override.

Fantastic - I didn't think to look there.

Okay, to some extent, I need the updated Help to really have a solid opinion but I like the basic approach - obvious but not pushy. However, I'd like to see it take one additional step for the seminarian trying to get up to speed for his first class.

I would like to see a line at 1 below (probably the last line before the dismiss/don't show line that provides a link for the documentation or a comment that the documentation is internal. In this case, it would be a link to Brannan, Rick. Ancient Literature Documentation. Bellingham, WA: Faithlife, 2015. This would be ever so much more convenient than open library, filter by manual/glossary, read the list or start typing a search argument to find the right resource, open it ...

Here I may be being dense, but I didn't see anything that implied clicking on the text would take me to https://support.logos.com/hc/en-us/articles/360015518272-Copy-Bible-Verses. I don't know about others, but I would like some indication that clicking causes something to happen and some indication if I'm headed to a video, a support article, the help file, documentation. Why? because given my prior knowledge and my learning style, that would affect whether or not I want to click ... and for some users the band wide might matter.

I have Verbum installed, so won't see this new feature for now, but it looks like a great idea!

That being said, apart from the option to reset in the Program Settings, I would suggest considering:

1. Making the Help Card available from the ... menu in the upper right (of each tool, etc. where they are available).
2. Integrating the videos directly in the "Logos Help" / "Verbum Help" resource, so that the cards always point to the Help resource. 

Philana R. Crouch said:

I'm seeing the Help Card for the Atlas Tool. Are you using Verbum?

No, a bit to my annoyance I swapped my Logos (usually stable now beta) and my Verbum (usually beta now stable) application roles.

When you got the Atlas help card was it the 3rd passage Guide subguide in a row that you entered?

I want to toss another suggestion in the hat. I'll give the grandiose version and let others scale it down. Consider expanding the help available with as little clutter as possible. Taking a clue from the new Context Menu Search, Copy or Lookup make buttons or icons for:

• Help file
• Logos Training web page
• Logos Training video
• Documentation resource (manual, glossary, or internal)
• User created as in shortcut bar (primarily for wiki or blog but usable for user/3rd party materials); I'd love to have wiki and blog built in but I suspect the maintenance cost would be too high. Too many bad links would sink the system.

Leave the behavior of the help card as it is ... well, as it will be after you make clear that clicking has an effect.

What is the intended difference between the check mark and the question mark?

Adam Borries (Faithlife) said:

We would love to have your feedback,

There are some non-intuitive aspects:

1. In Program Settings (in a Panel)
1. Clicking "Yes" will show a  dialog box for Program Settings with question mark ?  in all open panels.
2. "Don't show help cards" will dismiss the ? and leave the Setting at "Yes".
3. OK will leave the other panels showing a ?
4. Reset doesn't indicate what has occurred
2. In other Panels
1. In the dialog box, "Don't show help cards" will prevent help cards being shown, but the Program Setting remains at "Yes"
2. "Don't show help cards" sometimes does nothing and OK is the only way to exit.
3. Pressing ? (Hide)  in the dialog box leaves a well hidden ? in the panel
3. With "Show help cards" in Panel Menu:
1. it operates if the Program Setting is "No".
2. it will be unchecked if you respond OK in the dialog box
3. "Don't show help cards" will leave a well hidden ? in the panel

The scope/effect of "Don't show help cards" is uncertain. The trail of ? is confusing and they can be overlooked.

The combination of operations (in same/different places) doing the same thing is confusing.

Adam Borries (Faithlife) said:

especially on how helpful this will be to new users. 

It could be if the above issues can be resolved/simplified.

Owen Shelton said:

2.2 is an issue we have not yet encountered.  What operating system would you happen to be using?

Windows (as per my signature lines)

Just encountered that now, after selecting NO in Program Settings and clicking "Show help card" in the panel menu.

I can exit the dialog on Hide but it leaves a ? in the panel, and deselects the panel setting. Pressing ? displays the dialog box and re-selects the panel setting. And we go in circles when I exit on Hide. All this whilst the Program Setting is NO. Exiting on OK fixes this.