QUESTION: New Tab Resource Cover Size

Does anyone know the significance of the different sizes of the various resource covers in the "New Tab" pane? Does it have to do with relevance?

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Comments

MJ. Smith

What software version on what platform are you seeing this? Do you have any scaling set? My beta on a PC with default scaling has all covers the same size.

Robert Kelbe

https://community.logos.com/discussion/comment/1081618#Comment_1081618

Windows

Logos Bible Software 8.10 SR-1

8.10.0.0032

Bruce Dunning

https://community.logos.com/discussion/comment/1081620#Comment_1081620

That's strange Robert. Is program scaling set to 100%?

Robert Kelbe

https://community.logos.com/discussion/comment/1081628#Comment_1081628

Content scaling - 90%

Program scaling - 80%

But the problem persists with everything at 100%.

SineNomine

https://community.logos.com/discussion/comment/1081637#Comment_1081637

But the problem persists with everything at 100%.

If you set everything to 100% and then restart Logos, does it still persist?

Robert Kelbe

https://community.logos.com/discussion/comment/1081659#Comment_1081659

Setting scaling to 100% and restarting did not help...

Joe McCune (Faithlife)

https://community.logos.com/discussion/comment/1081680#Comment_1081680

Hi Robert,

Please use the instructions in this article that are under the heading Repair apps and programs to repair Logos.

If the problem still persists, please use these instructions to make sure that Windows is up to date. Please use the Update now button.

Please post again in this thread if this problem persists after Windows is up to date.

Robert Kelbe

https://community.logos.com/discussion/comment/1081756#Comment_1081756

I did both those things...

I am now running:

Edition: Windows 10 Pro

Version: 1909

Installed on: 12/26/2019

OS Build: 18363.535

Logos Bible Software 8.10 SR-1

8.10.0.0032

... and the problem persists.

Joe McCune (Faithlife)

https://community.logos.com/discussion/comment/1081789#Comment_1081789

... and the problem persists.

I am sorry to hear that, Robert.

I am sending you an email.

Robert Kelbe

https://community.logos.com/discussion/comment/1081803#Comment_1081803

All in all it's a small problem and you are always more than helpful! Thank you for such great customer service.

Robert Kelbe

https://community.logos.com/discussion/comment/1081812#Comment_1081812

I followed up with Logos support and they were unable to figure it out. It's not that important but I do wonder why I am the only one having this issue.

Bruce Dunning

https://community.logos.com/discussion/comment/1081880#Comment_1081880

I followed up with Logos support and they were unable to figure it out. It's not that important but I do wonder why I am the only one having this issue.

That's strange. Are you saying that they have given up trying to fix it or that they have not been able to fix it yet? I would venture a guess that it is on their list to solve this problem even if they were not initially able to do so.

Rick Ausdahl

https://community.logos.com/discussion/comment/1081880#Comment_1081880

I followed up with Logos support and they were unable to figure it out. It's not that important but I do wonder why I am the only one having this issue.

Robert, I don't have an answer/solution, but you're not the only one having the issue. I see it too--not only in new tab panes, but even in my library pane. I inquired about it quite a while ago (so it's not a new/recent issue) and never got a resolution. Like you, I don't run my content and program scaling at 100%. I have a 4k screen and I've found the scaling combo that works well on my 15" laptop is 140% for content and 90% for program. I think I used to run program scaling at 100%, but had to drop it due to the larger tabs size that came along at some point in Logos 8. I don't remember if the tab size increased with the initial release of 8, or if it came later, but that's when I reduced program scaling. Also like you, changing the scaling did not resolve the problem for me. I don't recall ever being referred to either the article or the instructions Joe gave you in his attempt to help you out. I may check that out, but it will probably be a few days before I can get to it.

It can be a distraction because it's hard not to let my eyes be drawn to the larger icons, but I've learned to live with it. I just wanted you to know you're not the only one with the issue.

Robert Kelbe

https://community.logos.com/discussion/comment/1081919#Comment_1081919

I followed up with Logos support and they were unable to figure it out. It's not that important but I do wonder why I am the only one having this issue.

That's strange. Are you saying that they have given up trying to fix it or that they have not been able to fix it yet? I would venture a guess that it is on their list to solve this problem even if they were not initially able to do so.

It sounded like there was nothing more they could do on my end. I don't know what's causing it, but I suspect a change in the software would fix it. They said they see more problems like this on Surface devices... My advice to Logos would be to get a Surface device to test their software on!