Android: Reading Plans not Showing in Resource

I'm pretty sure I saw a thread on this recently but I can't find it.

In the last couple days the reading plan start/end bar disappeared from all my resources on my phone. They do display on the home page.

I updated to the latest version, but it didn't fix the problem. Rebooting didn't help either.

Phone is a Redmi 5 with Android 8.1.0..., if that matters.

Find more posts tagged with

Mobile App

Comments

JT (alabama24)

Just to verify: did to check to make sure that the Visual filter was turned on?

Sean

https://community.logos.com/discussion/comment/1084961#Comment_1084961

Ah, I see this is a syncing problem. I flipped back in the book and found the bars back a few days earlier than they should be. Opening the reading plan document, I see it's not syncing the days I checked off on the desktop. Restarting the app and pressing the sync now option didn't do anything to rectify it.

I hate syncing problems. It's probably going to be an enormous headache to fix.

Just to verify: did to check to make sure that the Visual filter was turned on?

Android not desktop.

Graham Criddle

https://community.logos.com/discussion/comment/1084984#Comment_1084984

I hate syncing problems. It's probably going to be an enormous headache to fix

I wonder if there is a general synching issue (maybe reading plan specific) with the Android app

There was a report at https://community.logos.com/forums/t/187747.aspx and I've just noted that a segment from a plan I read this morning on my iPad hasn't been updated on my Android app but it has on my iPhone.

JT (alabama24)

https://community.logos.com/discussion/comment/1084984#Comment_1084984

Android not desktop.

Yes, I knew that. My question is no longer valid to your situation (because you found out that it was a syncing issue), but it was still a good and valid one. If the reading plan (visual filter) switch is turned off, then the reading plan markers won't appear. On iOS this appears under "view settings." I assume it is in the same place on Android.

Graham Criddle

https://community.logos.com/discussion/comment/1085003#Comment_1085003

On iOS this appears under "view settings." I assume it is in the same place on Android.

Unfortunately this is not available in the Android app.

JT (alabama24)

https://community.logos.com/discussion/comment/1085008#Comment_1085008

There isn't a switch to turn the reading plan on/off?

Sean

https://community.logos.com/discussion/comment/1085016#Comment_1085016

There isn't a switch to turn the reading plan on/off?

No, not in the Android app. I don't think the term "Visual Filter" is used anywhere in its interface.

JT (alabama24)

https://community.logos.com/discussion/comment/1085117#Comment_1085117

I don't think the term "Visual Filter" is used anywhere in its interface.

It's not, but that is what highlighting in logos is.

Sean

https://community.logos.com/discussion/comment/1085170#Comment_1085170

Well, I've gone ahead and reported the problem with logs as described in the stickied post, so hopefully this will get some attention.

JT (alabama24)

https://community.logos.com/discussion/comment/1085199#Comment_1085199

[Y]

Todd Diehl (Logos)

https://community.logos.com/discussion/comment/1085218#Comment_1085218

Thanks Sean, we are investigating.

Sean

https://community.logos.com/discussion/comment/1085438#Comment_1085438

Thanks Sean, we are investigating.

Thanks, I got an email from CS. Both of the plans I'm using on the phone started syncing but it took a long time--as in, one synced yesterday, one finally did today. Don't know what's going but I don't have time to experiment further right now.