4.0c B1 Crashing Occasionally - Indexer Crashing every time

When I start Logos, it seems that my first attempt causes a crash in the program. Upon restarting it seems to work just fine. My indexer starts out and then crashes everytime with the customary Microsoft message. I have attached the log files for both situations.
05544.Logos4Crash.txt2055.Logos4IndexerCrash.txt
Thanks for your help.
Mark Martin
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Mark Martin said:
When I start Logos, it seems that my first attempt causes a crash in the program. Upon restarting it seems to work just fine. My indexer starts out and then crashes everytime with the customary Microsoft message. I have attached the log files for both situations.
I haven't seen that Logos4Crash report before, but the indexer crash indicates that the library index has been corrupted. To fix it, delete the "C:\Users\Mark\AppData\Local\Logos4\Data\...\LibraryIndex" folder (where "..." is a random name specific to your system).
I'll report the other bug.
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Bradley,
Thanks for the quick reply. I deleted the folder as you suggested and restarted Logos and received the same message and had the indexer shut down. I have attached the log file.
Thanks
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If you have Logos4indexer.log file please upload or start permanent logging as per http://wiki.logos.com/Diagnostic_Logging, start L4 and then upload after the crash.
Dave
===Windows 11 & Android 13
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I have attached the log file.
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This log suggests that the bible index is the problem. Delete the folder C:\Users\Mark\AppData\Local\Logos4\Data\4pfaescz.2cz\BibleIndex and start L4 (with logging enabled).
Dave
===Windows 11 & Android 13
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Thanks, Dave
That apparently solved the problem. Logos rebuilt the index and seems to be running fine right now.
Mark Martin
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