Atlas connection error

Todd Page
Todd Page Member Posts: 4
edited November 21 in English Forum

Any time I'm in the Atlas tool, this error is superimposed on top of the map:

"We couldn’t connect to the internet. Some of your maps may be missing or out of date."

My computer is clearly connected to the 'net as is Logos in general. Why does the Atlas think I'm not?

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Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 32,473

    Is still still not working for you?

    There were reports yesterday of problems accessing the Media Tool (with some Logos servers not responding) and this could be something similar

    But I've just checked and it is working fine here.

  • Todd Page
    Todd Page Member Posts: 4
    https://community.logos.com/discussion/comment/1091637#Comment_1091637

    It's been happening for me for a few months now - still going on this morning. I usually just click "ignore" (because the dialogue box sits on top of the map and there's no way to dismiss it otherwise). 

  • John Haller
    John Haller Member Posts: 1

    Here it is 2022 and I have this error all the time as well. Has this ever been fixed or has Logos explained what is going on?

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