I'm experiencing a consistent error in trying to watch the Mobile Ed free course of the month. All internet connections up and running OK. Any suggestions? (MacOS 10.15.4)
Sorry to hear that you are having this difficulty.
You should be able to fix this problem by downloading these videos to your computer
That worked. Thanks [:)]
A follow-up question. This is the first time I had experienced the issue with a Mobile Ed course. Don't videos automatically download after the course is purchased and the application is restarted just like books?
That worked. Thanks A follow-up question. This is the first time I had experienced the issue with a Mobile Ed course. Don't videos automatically download after the course is purchased and the application is restarted just like books?
That worked. Thanks
No, As the videos are BIG many laptops would rapidly run out of space on their hard drives. After finishing the course, if one is running out of space one can go to the folder where they are stored and delete them. They are sitting on the Logos servers ready to be used again if/when wanted.
That's curious to me given that this is the first time I have encountered this issue and was asked to download the content as a solution. I have 21 Mobile Ed courses.
Sorry to hear that you are having this difficulty. You should be able to fix this problem by downloading these videos to your computer
It fixed my issue. Thanks!
To delete the downloaded media there is a way to do if from logos. If you open the course media from the library. Press on the 3 dots on the right hand side of the screen and you will see this menu. If you have any downloaded media associated with this course the software will allow you to delete it.
Thank you for the link, Joe. I sometimes travel where I will not have internet access. In those cases, I have sometimes wanted to make specific courses available while I am offline. This link will allow me to pick which ones I can make available.
