Logos.com Product Page errors - post them here

https://www.logos.com/product/151155/mobile-ed-jack-w-cottrell-on-grace-and-baptism lists the same author twice.

Pleased to see this has been fixed... wish I knew which FL employee(s) to give the credit to.

Inconsistency on android.logos.com:

https://android.logos.com/product/169525/logos-8-zhong-wen-ji-ben-ban & https://android.logos.com/product/169526/logos-8-basic list authors and copyrights.

https://android.logos.com/product/170964/verbum-8-basic & https://android.logos.com/product/169524/logos-8-basic do not.

https://www.logos.com/product/151155/mobile-ed-jack-w-cottrell-on-grace-and-baptism lists the same author twice.

Pleased to see this has been fixed... wish I knew which FL employee(s) to give the credit to.

[A]

I thought I mentioned that I fixed this but the post didn't post, mea culpa!

Inconsistency on android.logos.com:

https://android.logos.com/product/169525/logos-8-zhong-wen-ji-ben-ban & https://android.logos.com/product/169526/logos-8-basic list authors and copyrights.

https://android.logos.com/product/170964/verbum-8-basic & https://android.logos.com/product/169524/logos-8-basic do not.

This is also now fixed.

Looking into the Reformation Commentary on Scripture (see https://www.logos.com/search?query=title%3A%22reformation%20commentary%22&sortBy=Relevance&limit=60&page=1&ownership=all ) I found that 14 of the 18 hits carry the abbreviation "REC" in their title - which is wrong, since this is the short name for another series, the "Reformed Expository Commentary". Thus a search for title:"REC" mixes up the two series: https://www.logos.com/search?query=title%3A%22REC%22&sortBy=Relevance&limit=60&page=1&ownership=all 

I think two of the legit hits from the first search carry the full name plus the short "RCS" in their title, two others only the full name, which is inconsistent. I propose all of them should have the long and the short title.

Additionally https://www.logos.com/product/175040/doing-theology-with-the-reformers should have (RCS) in its title since it is part of the series (the preface says so and logos.com has it in the series facet, see https://www.logos.com/search?limit=60&page=1&ownership=all&filters=seriessets-reformationcommentaryonscripturercs_Series%20%2F%20Sets&sortBy=PriceLow which seems to be tagged okay)   

This too is fixed.

Thanks, Daniel!

https://www.logos.com/product/190100/inquiry-about-the-monks-in-egypt needs additional tagging as Orthodox.

https://www.logos.com/product/189682/aquinas-institute-opera-omnia-project-bible-commentaries - take a look at the author bio (also here). In addition to the misleading dud of a phrase "where he became a lecturer" and some other oddities also found here, there are formatting problems with the two works linked to.

Sinne Nomine,

I've adjusted the fonts for the two cited works in the Aquinas bio.  They look better  The bio itself could use an overhaul.  Daniel and I are discussing it.  

Thanks for keeping us on our toes ;-)

--Craig

https://www.logos.com/product/37365/niv-application-commentary-old-testament-and-new-testament-42-volumes the Keener Revelation commentary has  sample page links that 404.

Wrong author on https://www.logos.com/product/54780/gold-a-devotional (which is the logos.com representation of this FL eBooks page: https://ebooks.faithlife.com/product/54780/gold-a-devotional ): claims to be by author C.S. Lewis whereas the blurb and the look-into say that it is not by C.S. Lewis, unfortunately, but by singer Christal Lewis.

The same happened on https://www.logos.com/product/9642/rex-a-mother-her-autistic-child-and-the-music-that-transformed-their-lives (i.e. https://ebooks.faithlife.com/product/9642/rex-a-mother-her-autistic-child-and-the-music-that-transformed-their-lives ) which is listed as authored by C.S. Lewis, but actually is by some Cathleen Lewis.

Wrong author (....) claims to be by author C.S. Lewis whereas the blurb and the look-into say that it is not by C.S. Lewis, unfortunately

the same issue occurs on ebook.noet.com: here all five books listed are not by C.S. Lewis but by other authors which could possibly be abbreviated as C. Lewis:

• https://ebooks.noet.com/product/127796 : Catherine M. Lewis
• https://ebooks.noet.com/product/77645 : Claudine Lewis
• https://ebooks.noet.com/product/69776 : Catherine Lewis
• https://ebooks.noet.com/product/72502 : Corey Lewis
• https://ebooks.noet.com/product/76337 : Charlie Lewis

Wrong author on https://www.logos.com/product/54780/gold-a-devotional (which is the logos.com representation of this FL eBooks page: https://ebooks.faithlife.com/product/54780/gold-a-devotional ): claims to be by author C.S. Lewis whereas the blurb and the look-into say that it is not by C.S. Lewis, unfortunately, but by singer Christal Lewis.

The same happened on https://www.logos.com/product/9642/rex-a-mother-her-autistic-child-and-the-music-that-transformed-their-lives (i.e. https://ebooks.faithlife.com/product/9642/rex-a-mother-her-autistic-child-and-the-music-that-transformed-their-lives ) which is listed as authored by C.S. Lewis, but actually is by some Cathleen Lewis.

Thanks for sending this. This is one example of a wider issue that our development team is looking at regarding our author database. Once the fix is in place, this should fix this and a host of other author related issues. Not sure when it will deploy but I do know that they are actively working on it.

Thanks!

https://www.logos.com/product/190966/the-onomasticon-by-eusebius-of-caesarea-palestine-in-the-fourth-century-ad should be tagged as Catholic and Orthodox, because the two primary source works included were written by Bishop Eusebius of Caesarea and St. Jerome.

https://www.logos.com/product/4239/systematic-theology

Dual pricing sections that cause layout issues.

https://www.logos.com/product/190966/the-onomasticon-by-eusebius-of-caesarea-palestine-in-the-fourth-century-ad should be tagged as Catholic and Orthodox, because the two primary source works included were written by Bishop Eusebius of Caesarea and St. Jerome.

This is now fixed.

https://www.logos.com/product/4239/systematic-theology

Dual pricing sections that cause layout issues.

This is now fixed.

https://www.logos.com/product/190966/the-onomasticon-by-eusebius-of-caesarea-palestine-in-the-fourth-century-ad should be tagged as Catholic and Orthodox, because the two primary source works included were written by Bishop Eusebius of Caesarea and St. Jerome.

This is now fixed.

Thank you!

Cheers Daniel, just came across this also..

https://www.logos.com/product/136717/prayer-experiencing-awe-and-intimacy-woneith-god

Products details compressed left.

Cheers Daniel, just came across this also..

https://www.logos.com/product/136717/prayer-experiencing-awe-and-intimacy-woneith-god

Products details compressed left.

Gross! This is now fixed

https://www.logos.com/product/150264/the-book-of-saints

"Now fully revised and updated, The Book of Saints is a comprehensive biographical dictionary of saints canonized by the Roman Catholic Church."

"Produced by the Benedictine monks of St. Augustine’s Abbey, Chilworth (formerly Ramsgate), this classic resource..."

"...and is fully revised to include all the saints canonized in the last ten years, including Pope St John Paul II and Blessed Paul VI."

I'm sure you just got this description from the publisher, but the bold part has multiple problems--it's not the last ten years anymore, Blesseds (beati) by definition have not been canonized, and Paul VI is now St. Paul VI, so the very sentence designed to indicate that it's up-to-date does the exact opposite. May I suggest you draft/acquire a new product description?

Also, this book should be classified as Catholic and https://www.logos.com/search?query=%22Dom%20Basil%20Watkins%22&sortBy=Relevance&limit=60&page=1&ownership=all, which searching the author from the page generates, should actually work. (NB: "Dom" is a title.)

Seen on https://www.logos.com/monthly-sale#topic

Sale? 0%
Coming soon? Available now.

It doesn't make sense.

Seen on https://www.logos.com/monthly-sale#topic

Sale? 0%
Coming soon? Available now.

It doesn't make sense.

Lee,

Thanks for pointing this out! We shipped a few products and erred in not updating that section. We're changing how that section is displayed starting next month.

Clicking on the author's name to search for it produces an error: https://www.logos.com/product/155981/the-devils-redemption

(First reported here: https://community.logos.com/forums/t/190374.aspx)

https://www.logos.com/product/17019/fallen-angels-soldiers-of-satans-realm

I believe the ISBN should be 

9780827607972 not

9780827609792

The author of this book is incorrectly tagged: https://www.logos.com/product/162844/categories-historical-and-systematic-essays

It is not Michael J. Gorman but rather, Michael Gorman, who teaches philosophy at CUA.

Michael J. Gorman teaches Biblical Studies & Theology at Mount St. Mary's Seminary.

This is one of the broken product pages: https://www.logos.com/product/55535/journal-of-theological-interpretation-upgrade-volumes-7-91 

• The pricing box is duplicated: 

• The section with the included resources is missing (which would allow me to see the effect of the volume I just bought)   
  
  
• All content below the duplicate pricing box is kept in this box's small column, including the "This is included in"-box (which doesn't handle that well) and the reviews
  
  
  

This may or may not be part of your "fixing the author database"-project:

I think this is the Spanish free book in May: https://www.logos.com/product/192415 "Discipulado", the Spanish edition of G. (George) Campbell Morgan's "Discipleship". The author information is wrong, though:

The problem seems to be that the product description of the English edition mixes up Morgan's first and last name, the Spanish product description translates this and uses the wrong author name for the metadata in Logos.com and even in the library! Product details and author bio on the product page are okay, though.

I have the Cascadia Greek Syntax Collection: Graphs and Datasets (2019) but Cascadia Syntax Graphs of the New Testament: Graphs & Dataset shows up as a resource I can buy.

Error?

ebook but is on logos.com

https://www.logos.com/product/166038/god-and-evil-the-case-for-god-in-a-world-filled-with-pain

The content section needs corrected.

Cheers

ebook but is on logos.com

https://www.logos.com/product/166038/god-and-evil-the-case-for-god-in-a-world-filled-with-pain

The content section needs corrected.

Cheers

And, what in the content section needs to be corrected? Although, I admit that the formatting is sloppy.

Thanks,

Yes the formatting needs corrected, well did, they have fixed it now. [Y]

Cheers

https://www.logos.com/product/156163/the-nuptial-mystery :

"A bright new leader in the Catholic Church..." - Hasn't been true for over a decade. He's been papabile twice.

"He is currently the Archbishop of Milan since his appointment by Pope Benedict XVI on 28 June 2011." - He retired in 2017.

https://www.logos.com/product/193888/mobile-ed-ch343-the-life-and-thought-of-j-deotis - "In The Life and Thought of J. Deotis Roberts[,] Dr. Walter Strickland explores..."

This is also one of a few PDPs for Pre-Pub MEd courses that don't list their authors/creators.

https://www.logos.com/product/193860/cua-medieval-texts-in-translation -

1. "Translators: Bachrach Bernard and Bachrach David" - Nope.

2. Four of the other works lists the correct author, one work lists the translator as the author, and the others don't list their authors.

3. "Catholic Unoversity of America" - occurs nine times.

4. "Katharine J. Lualdi" - should arguably begin a second paragraph.

5. "several works[,] including"

6. "Lynn H. Nelson is professor of history..." - He died in 2012.

https://www.logos.com/product/194374/the-heart-of-the-artist-haracter-building-guide-for-you-and-your-ministry-team -> "The Heart of the Artist … haracter-Building Guide for You and Your Ministry Team"

I'm trying to change my bid for this community pricing product but I am continually getting an error. - https://www.logos.com/product/34187/select-novels-of-antiquity

If the error can't be fixed can you please extend the cut off date so that I can bid? Thanks.

I'm trying to change my bid for this community pricing product but I am continually getting an error. - https://www.logos.com/product/34187/select-novels-of-antiquity

There's a workaround posted by Dale: https://community.logos.com/forums/p/191579/1105068.aspx#1105068 

I'm trying to change my bid for this community pricing product but I am continually getting an error. - https://www.logos.com/product/34187/select-novels-of-antiquity

If the error can't be fixed can you please extend the cut off date so that I can bid? Thanks.

Will it be a problem? I can’t access the page either, but the email I received from Logos telling me of the closing said that the price would be 13$. (I bid 18)

The author bio on https://www.logos.com/product/194043/homilies-on-the-gospels indicates that the author is a Blessed. She is not. She was canonized more than eight years ago. She is St. Hildegaard of Bingen. The bio is also missing the opportunity to note that Pope Benedict XVI declared her a Doctor of the Church!

https://www.logos.com/product/38782/spicilegium-syriacum -

1. It lists Ambrose of Milan as an author, but the real author is Ambrose of Alexandria. Neither the same century nor the same continent.

2. "Alexandria(before"

3. The additional recommended work is no longer sold by Faithlife.

Duplicate product pages discussed here: https://community.logos.com/forums/t/191786.aspx

Hi all,

In the spirit of getting things done better in a timelier manner, I've set up a new email address that I will monitor moving forward regarding errors that you find on our product pages: weberrors@faithlife.com

We'll try to clean up what we've missed so far in the coming days, but moving forward please direct your responses there in order to get the best visibility on the issue.

Thank you!

Hi all,

In the spirit of getting things done better in a timelier manner, I've set up a new email address that I will monitor moving forward regarding errors that you find on our product pages: weberrors@faithlife.com

We'll try to clean up what we've missed so far in the coming days, but moving forward please direct your responses there in order to get the best visibility on the issue.

Thank you!

Could we get a pinned thread at the top of the Logos.com forum with this message?

We'll try to clean up what we've missed so far in the coming days, but moving forward please direct your responses there in order to get the best visibility on the issue.

I've just sent that email address some stuff from this thread by email because that clean up doesn't seem to have occurred.

In the spirit of getting things done better in a timelier manner, I've set up a new email address that I will monitor moving forward regarding errors that you find on our product pages: weberrors@faithlife.com

In the era of https://feedback.faithlife.com/boards/logos-com-website, does this email address remain how you would like typos to be submitted?

Personally, I stopped submitting typos because my emails received no reply and my submitted feedback seemingly wasn't dealt with quickly, so I had no idea whether any later corrections had anything to do with my (few) submissions.

In the spirit of getting things done better in a timelier manner, I've set up a new email address that I will monitor moving forward regarding errors that you find on our product pages: weberrors@faithlife.com

In the era of https://feedback.faithlife.com/boards/logos-com-website, does this email address remain how you would like typos to be submitted?

Personally, I stopped submitting typos because my emails received no reply and my submitted feedback seemingly wasn't dealt with quickly, so I had no idea whether any later corrections had anything to do with my (few) submissions.

I've been receiving them from time to time and have attempted to fix what has come through. However, there may be an issue with the email alias that isn't sending through emails external to our company. Can you send an email to that address with the header "Christian Family test fix?" so that way I can identify whether your email is making it through to our system?

Can you send an email to that address with the header "Christian Family test fix?" so that way I can identify whether your email is making it through to our system?

Done.

Can you send an email to that address with the header "Christian Family test fix?" so that way I can identify whether your email is making it through to our system?

Done.

I can confirm that your email made it through to our system. If you had sent emails through before regarding web fixes, can you resend them? Sorry for that issue.