Logos 8 hangs

Chad Richard BressonUser: "Chad Richard Bresson"
Chad Richard Bresson
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Updated by Jason Stone (Logos)

Why does Logos 8 hang on my desktop? Hangs when I try to open a new resource (takes forever), hangs when I scroll up a page or two, and hangs when I try to switch between open resources in a layout (complete with "not responding" up on the left next to the name of the layoff. I have no issues with Logos 8 on my laptop... and... it wasn't always this way on the desktop. This started a few months ago. I'm just getting around to asking. :-)

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    Graham CriddleUser: "Graham Criddle"
    Graham Criddle

    Hi Chad

    Sorry to hear you are having problems.

    Some things to help track this down:

    1. are you using Mac or Windows on your desktop?
    2. What are the specs of your desktop?
    3. Are any other applications exhibiting performance problems?
    4. Are these problems consistent? Does it, for example, alway "take forever" when opening a new resource?
    5. Have you checked your desktop for any hardware issues?

    Graham

    Chad Richard BressonUser: "Chad Richard Bresson"
    Chad Richard Bresson
    ✭✭
    OP

    1.

    2. see above

    3. No. Other programs and apps run quite well.

    4. Yes. It's all the time. Any time I want to change a resource, i know it's going to hang. When I'm reading more than a page or two in a resource, I'll open a floating window for that resource... doesn't completely eliminate the problem of hanging when scrolling, but does reduce the frequency of scrolling.

    5. No. See #3.

    MJ. SmithUser: "MJ. Smith"
    MJ. Smith

    Two things that I find affect the performance I see:

    1. You have checked that there is no indexing going on? I've thought there wasn't when the system in actually rebuilding an index
    2. You don't have too many visual filters or filters that take some time to build because of complex criteria - either in the panel your viewing of something in the same link set.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

    Chad Richard BressonUser: "Chad Richard Bresson"
    Chad Richard Bresson
    ✭✭
    OP

    1. No indexing. This is a problem that is there whether there is indexing or not.

    2. No. At least not in my opinion... because I can open the same workspace/layouts on my laptop and there's never any hanging. This is only occurring on my desktop.

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