Delete Unlicensed Resources?

We used to have to run the command 'Delete Unlicensed Resources' as a matter of housekeeping in order to remove traces of old, temp-licensed resources. Now that L8 is here, is this still necessary?

Housekeeping will still be necessary with Logos 8, as permanent resources could also be unlicensed e.g. when you return a purchased collection, base package. See https://wiki.logos.com/Delete_Unlicensed_Resources

https://community.logos.com/discussion/comment/1008071#Comment_1008071

I tried the "Delete Unlicensed Resources" tool several times but the temporary resources are still showing up in my library. Has anyone else had this problem?

Simon’s Brother

https://community.logos.com/discussion/comment/1071715#Comment_1071715

I would expect this command does not remove temporary licensed resources from your hard drive and hence library is that temporary license is active.

i bleibe the command is for removing files from your hard drive where the tempPeary license has expired. I would not expect it to remove anything from your library so the behaviour you are seeing Is correct if I understand the command correctly.

NB.Mick

https://community.logos.com/discussion/comment/1071717#Comment_1071717

I would expect this command does not remove temporary licensed resources from your hard drive and hence library is that temporary license is active.

yes, that would be my understanding, too.

https://community.logos.com/discussion/comment/1071718#Comment_1071718

I have more than 1,000 temporary resources in my library left over from an expired Cloud subscription. Is there a way to completely remove them? I completely deleted the Logos app on my iMac and the unlicensed resources are gone. But they are still showing in my library on my MacBook.

NB.Mick

https://community.logos.com/discussion/comment/1071752#Comment_1071752

Is there a way to completely remove them? I completely deleted the Logos app on my iMac and the unlicensed resources are gone. But they are still showing in my library on my MacBook.

the command referred above 'delete unlicensed resources' is exactly that. It works on the respective 'desktop' machine and will remove the resources from your library that you have no valid license for - expired cloud subscriptions are exactly the use case that led to development of this command.

SineNomine

https://community.logos.com/discussion/comment/1071752#Comment_1071752

I have more than 1,000 temporary resources in my library left over from an expired Cloud subscription.

In your Library? As in, you can access them in Logos/Verbum?

https://community.logos.com/discussion/comment/1071881#Comment_1071881

I have more than 1,000 temporary resources in my library left over from an expired Cloud subscription.

In your Library? As in, you can access them in Logos/Verbum?

No, I was not able to access them. I ended up doing a complete removal of my Logos app from my iMac and MacBook. After reinstalling them, the leftover temporary resources from the expired subscription were gone.

https://community.logos.com/discussion/comment/1071892#Comment_1071892

I have the same exact problem, but I don't want to do a complete removal and reinstall. Surely there's some easy way to do this. Anybody found anything?

https://community.logos.com/discussion/comment/1077052#Comment_1077052

I have the same exact problem, but I don't want to do a complete removal and reinstall. Surely there's some easy way to do this. Anybody found anything?

The command delete unlicensed resources should do it if you requested those resources to be removed from your license.

Do you see them in Library? Are they listed as "Not on this device" in the sidebar under Devices?

https://community.logos.com/discussion/comment/1077121#Comment_1077121

Thanks for the response.

That command doesn't seem to be working.

The items do show up in my library, but they aren't downloaded to my PC. And I can't download them. I had them as part of a subscription that lapsed.

They show up as unlicensed products.

Pedro Gabriel Cavalcanti Lima

https://community.logos.com/discussion/comment/1077169#Comment_1077169

Thanks for the response.

That command doesn't seem to be working.

The items do show up in my library, but they aren't downloaded to my PC. And I can't download them. I had them as part of a subscription that lapsed.

They show up as unlicensed products.

I have the same problem

Andrew Batishko

https://community.logos.com/discussion/comment/1077169#Comment_1077169

Can you give a couple of examples of some of the resources in question?

Andrew Biddinger

https://community.logos.com/discussion/comment/1077209#Comment_1077209

I'm having the same issue on a Mac. I've run the delete unlicensed resources command and reindexed. Attached screenshot shows resources that I don't have a license for, but they are still showing in my Library.

https://community.logos.com/discussion/comment/1077209#Comment_1077209

All of these are unlicensed.

Andrew Biddinger

https://community.logos.com/discussion/comment/1077221#Comment_1077221

Desktop

Mobile App

Andrew Batishko

https://community.logos.com/discussion/comment/1077209#Comment_1077209

Can someone who is experiencing these problems upload logs: https://wiki.logos.com/Diagnostic_Logging

You can just start up the application, wait for 5 minutes, and then exit the application.

https://community.logos.com/discussion/comment/1077225#Comment_1077225

Once I turned on logging, the command worked. I had 2,000+ unlicensed resources; now I have 23. Not sure why I still have them...

These are the 23:

And this is the log:

1488.Logos.zip

https://community.logos.com/discussion/comment/1077287#Comment_1077287

I'm still having the same problem. I've never uploaded logs before. Is this what you are looking for: 4718.LogosLogs.richardjward.20200522-225351.zip

https://community.logos.com/discussion/comment/1101521#Comment_1101521

I'm still having the same problem.
I've never uploaded logs before. Is this what you are looking for: [View:https://community.logos.com/cfs-file.ashx/__key

The logs are useful.

Bump to Faithlife for diagnosing.

https://community.logos.com/discussion/comment/1101521#Comment_1101521

Hm, it actually worked today. I purchased a book, and when the book began syncing, the unlicensed resources were removed.