Update Resources never finds anything
I'm wondering what the magic trick is to get "update resources" to find the new resource that I purchased. I have the receipt so I know the transaction went through and I can open the resource in a web browser though, the resource isn't the problem, I'm sure because this happens every time I have tried it. When I run "update resources," I'm told "No updates available" and No updates were found."
Does it ever work? Has the command changed? Or is it just me?
I'm running Logos 8.13.0.0008 on a MacBook Pro running Mojave 10.14.6
UPDATE: I closed Logos and re-opened it and now the resource has magically appeared. But why do I have to do that? Why have a command if the command isn't going to work?
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UPDATE: I closed Logos and re-opened it and now the resource has magically appeared. But why do I have to do that?
Do you have Download New Resources = YES in Program Settings? You should then get a download notification, else it will "magically appear" in Library. Sorting Library by Last Updated will allow it appear at the top of the list.
Dave
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Windows 11 & Android 13
How long are you allowing for the license to get processed through before you try update now? I have noticed that the amount of time varies more than it used to and have simply assumed it had to do with new resources being released.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
I was not taking this into consideration but this also was not a new release. The book was available to me on the web app but the app on my Mac would not update. If it was a licensing issue wouldn't that have prevented me from accessing it on the web, too?
Just muddy-ing the waters, I used to have that problem. Repeated downloads, re-starts etc. I solved it by taking the software off-line (toss the baby out with the bathwater).
But toward the end, it looked like the issue was on the library side (desktop). The library was doing stuff (slowly), the server would ask, and whatever got a no, got a download one more time.
The mobile app used to be similar ... if you didn't wait for the library to 'finish', you didn't get your book. They fixed that ... works great now.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
Which specific book?
Do you know that you own the resource? When did you acquire it? Did you check to see if it was "in the cloud" first?
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Thanks for responding JT. The book is John Walvoord's commentary on Revelation.
The rest of your questions are answered in my original post: I got a receipt, I acquired it that day. I could read it online when it still wasn't in my library.