Logos closes on it's own
I open logos and it goes to saved reading plan. Then if I click on the home Icon nothing happens and if I try to click it again it closes. Can anyone help me to correct this situation.
Thanks in advance for any assistance given.
Blessings,
Charles
Comments
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Hi Charles - and welcome to the forums
Sorry to hear you are having problems.
Please advise which operating system you are using and specifically which version of Logos 8.
Please also enable diagnostic logging and post logs after a crash - details at https://wiki.logos.com/Diagnostic_Logging
Graham
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Hi Graham,
Thanks for your response. Per request I am using Windows 10 Pro and the Logos Version is 8.13.0.0008
Charles.
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Charles Eavenson said:
Per request I am using Windows 10 Pro and the Logos Version is 8.13.0.0008
Welcome [:D]
Most recent Logos version 8.14.0.0010 includes a number of fixes => https://wiki.logos.com/Logos_8.14
Suggest upgrading to 8.14.0.0010 by using installer => https://www.logos.com/install
If Logos 8.14.0.0010 closes on its own, Logos Help Center (LHC) Technical Support articles that include => Logos crashes after being open a short period of time | Windows , Logos Crashes Opening a Panel | Windows , How to Enable and Submit Log Files (includes Faithlife Customer Service phone #).
Diagnostic log files (especially Logos.log) should enable human assistance for closure cause.
Keep Smiling [:)]
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I tried the first suggestion of installing 8.14.0.0010 and after installation Logos 8 opened. The problem was corrected. Awesome! Kudos! to the support community. Thanks for all the replies. I really love my Logos program.
God Bless,
Charles
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