Not Synching
I've been trying to sync my laptop to get all the new updated notes that I do on my PC. This has been a problem for almost a year. I really can not bring my laptop to a study and expect to have my notes appear there. I've followed the above directions about syncing with no success. Any Suggestions?
Comments
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Hi Cory - sorry to hear you are having problems
But we need some more details.
- It sounds as though you are creating notes on a desktop and they are not appearing on a laptop. Is that correct?
- Which operating systems are on both - and which versions? And which versions of the Logos software are you using?
- Are you having any other sync issues?
- Are you using the same account details on both?
- When you are checking for sync are you checking in the resource or in the Notes tool? If you haven't checked in the Notes Tool please do
Graham
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I'm getting a message that Logos is not able to communicate to the server - looks like a problem at Faithlife. Isn't there a web page that shows their server/system status?
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macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Thank you, JT.
That's the site I was thinking about, but it doesn't show a problem.
I'm getting this notification: (and the desktop app doesn't sync)
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Hi Tim
If you are using a Mac I am guessing you have just woken it and this tends to stop some server-side actions working. If that is the case, please quit and restart Logos and try again.
If that doesn't work, please start a new thread discussing this so the original issue doesn't got lost.
Graham
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Hi Graham,
I'm on a Window's machine. Same problem with two separate instances of Logos. Was working fine 3 hours ago.
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Did you restart the app? Computer?
Graham - I am “Mac only” and have never experienced what you describe. Perhaps only on your device?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Let’s move this to another thread
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Looks like it's working again - syncing okay and the Bible Browser is working also.
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Tim Hensler said:
I'm getting this notification: (and the desktop app doesn't sync)
Bible Browser was failing (for many users) between 12:15 and 2:10 PT today. No other Faithlife services (including Sync) were affected by that outage, it was specific to the Bible Browser web service.
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Thank you for the update/clarification Bradley. It was unfortunate that it happened while Mr. Proctor was doing his webinar on the Bible Browser - such is the world of spiritual warfare. Apparently my sync problem was caused by something else - probably my laptop downloading something it wanted that I wasn't aware of.
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