Sync problems?
I've noticed over the past couple of weeks that my synchronize icon now sometimes has a red exclamation mark in it, indicated a sync failure. Is there something I can do on my end, or is Logos having an issue with their servers?
Comments
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Typically this is caused by a client-side Internet connectivity error. Not always, but often.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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I'm sorry, I have no idea what that means.
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To help us work out what is going on please enable diagnostic logging (details at https://wiki.logos.com/Diagnostic_Logging) and then:
- start Logos
- click the sync button to trigger a sync
- close Logos after the exclamation mark appears
- upload the logos.log file as a reply to this thread (using the paperclip icon)
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I'm sorry, I have no idea what that means.
No worries. It means that if you're having occasional sync issues, they're usually the fault of your own Internet connection. But not always.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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