Missing Bible Translations

Don't you think Faithlife, Lifeway, Ben... should have migrated ALL my books from Wordsearch to Logos before they made the big announcement? I am old school and liked Wordsearch, but I updated my Logos program, which I never used, and found that two of the Bible translations, which I purchased, have not migrated over yet, i.e. ESV, CSB Bibles. I am not paying for them again! Get this right Ben...

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SineNomine

Don't you think Faithlife, Lifeway, Ben... should have migrated ALL my books from Wordsearch to Logos before they made the big announcement?

No. Thousands of people would have been very confused to see books arriving in their libraries without explanation, triggering rampant speculation and probably irrational panic on the part of some people using both Logos and Wordsearch.

I am old school and liked Wordsearch, but I updated my Logos program, which I never used, and found that two of the Bible translations, which I purchased, have not migrated over yet, i.e. ESV, CSB Bibles. I am not paying for them again! Get this right Ben...

If your Wordsearch and Faithlife accounts have the same email address, this should happen automatically within a few days. If not, email cs@logos.com.

Bradley Grainger (Logos)

I'm sorry that your library seems incomplete. I checked your account and don't see Wordsearch licenses for the ESV or CSB in our data.

Can you confirm the version you have in Wordsearch by going to the Library, right-clicking on ESV (and CSB), choosing Properties, and copying the Book ID?

Alan Waldo

https://community.logos.com/discussion/comment/1117091#Comment_1117091

Brad,

I realize this thread is for Bible Translations [should I need to move this to a different thread?], of which I am missing a few but it's worse than that. I am missing around 200 books in total. Is there something I am supposed to do to get them into Logos from Wordsearch V12 ?

Wordsearch has an odd way of displaying the groups (seen below), some appear to be the same subject but they changed the "new" group title slightly so they appear as different.

My concern is where are my other books, how do I know which ones are not licensed by Logos and which ones are just not transferred but will be?

Signed: Frustrated

Alan Waldo

Bibles		40
Commentaries		86
Commentaries - New Testament		5
Commentaries - Old Testament		1
Cross References		4
Denominational		1
Devotionals		24
Devotionals -
Dictionaries & Encyclopedias		15
Handbooks		9
History & Culture		25
Lessons		12
Literature - Biographies		12
Literature - Christian Living		54
Literature - Church & Ministry		16
Literature - Counseling		4
Literature - Evangelism & Church Growth		19
Literature - Fiction		3
Literature - General		28
Literature - Leadership		5
Literature - Marriage		1
Literature - Missions		1
Literature - Parenting		3
Literature - Prayer		9
Maps & Atlases		7
Photographs & Art		5
Sermon Helps		32
Sermon Helps - Homiletics		4
Sermon Helps - Illustrations		8
Sermon Helps - Sermon Outlines		3
Sermon Helps - Sermons		25
Study Helps		26
Study Notes		11
Surveys		7
Teaching Helps		5
Textbooks		1
Theology		43
Theology -		2
Theology - Apologetics		16
Theology - Creeds & Confessions		1
Theology - Eschatology		1
Topics		11
Topics -		1
Topics - Topical Indexes		1
Word Studies		13

SineNomine

https://community.logos.com/discussion/comment/1117471#Comment_1117471

My concern is where are my other books, how do I know which ones are not licensed by Logos and which ones are just not transferred but will be?

https://www.logos.com/wordsearch-faq -> https://www.logos.com/wordsearch-library-migration

Phil Gons (Logos)

Don't you think Faithlife, Lifeway, Ben... should have migrated ALL my books from Wordsearch to Logos before they made the big announcement? I am old school and liked Wordsearch, but I updated my Logos program, which I never used, and found that two of the Bible translations, which I purchased, have not migrated over yet, i.e. ESV, CSB Bibles. I am not paying for them again! Get this right Ben...

We'll get it right. We're sorry we couldn't have it 100% ready to go on day one. The way these things work make it incredibly challenging.

We weren't able to get access to customer and license data along with resource files until we'd reach agreement to purchase, and once we'd reached agreement we had to start bringing people in on the deal, which meant it was only a matter of time before the news leaked. So we had to act quickly from agreement to public announcement, which left very little time to do the work necessary to ensure we had 100% accurate data, resources produced, etc. I completely agree with your ideal, but there was no way to pull that off given the constraints of the buying/selling process.

The team is working around the clock to ensure we get you access to all your resources as quickly as possible.

Mark Smith

https://community.logos.com/discussion/comment/1117477#Comment_1117477

The team is working around the clock to ensure we get you access to all your resources as quickly as possible.

[Y]

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/1117471#Comment_1117471

I am missing around 200 books in total. Is there something I am supposed to do to get them into Logos from Wordsearch V12 ?

No; it's very likely they haven't been converted yet. We didn't have all the Wordsearch books converted to Logos format right away.

From https://www.logos.com/wordsearch-faq#mybooks:

Some of the books that I owned in Wordsearch are not showing up in my Logos library. Why?

If existing Logos titles that you already own in Wordsearch are not showing up, licenses may still be processing to your account. Please be patient. This process should be complete within the next few business days.

Most of your Wordsearch library should already be available to you in Logos. We will actively migrate remaining Wordsearch titles to Logos through 2020.