Status of your Wordsearch Library

My Logos is showing no titles available and I have a lot of commentaries I've bought from wordsearch that I use every week for sermons. I've emailed customer support and called and both times got told to read the website (as though I hadn't already done that). I guess I just need to wait for my library to transfer but after being used to such helpful support from Wordsearch, I have to say I'm a little frustrated right now. Hopefully it fixes itself today. 

Thank you Bradley. I will rest in that knowledge.
I am very grateful. 
Be Blessed.

Lee.

I am getting this same message, and would like to have the same confirmation.  So far I've only been told that you haven't gotten my email from WSB and that it is because they only sent some of the accounts and more will be coming.  That isn't very comforting.

Bless you!  This is reassuring to know!  Now I can wait much more patiently.  Sorry to have been so obnoxious, but it was confusing  and concerning, even with what you had told me.  

Thanks so much, Bradley!

I am looking forward to getting to know Logos and to use it in my sermon and teaching preparations. Looks like it has a lot of features that may be great for personal study as well!  I am very grateful to have my library from Wordsearch transferring over... Compared to many here I'm sure my library isn't that huge, but most of it has been paid from my own pocket so it would be a huge set-back to lose it all had Wordsearch simply gone out of business.

Please pass along to your Logos team there at Faithlife my sincere appreciation for your commitment to keep Wordsearch customers' libraries and to bring us into the Logos product family.  The good will and positive treatment is not lost on most of us, and I believe it will be well rewarded moving forward based on all I have read about Logos over the years.

Thank you.  In Christ,

-Charlie Miller

Thank you so much!

Welcome!

Jason Ingle said:

As of now (Wednesday morning) I don't even have "Available, In Progress, Not Started" as options for my Wordsearch documents. 

The message at the top of the page says :

"You have no resources imported from Wordsearch."

I'm not sure that my Wordsearch and Logos accounts are even linked at this point. 

Either they aren't linked, which means that they use two difference email addresses, or FL hasn't imported your licenses yet.

Could you check on where my resources are. Like others, I am getting nothing from the link. Could you check and see where I am at in having my licenses transferred?

Bradley,

You recently posted the following:

If they show up in the Library in Logos 8 (desktop) then you do have a license for them. Perhaps they've been configured as "Cloud Resources" and not downloaded to your computer? You can filter the Library to resources not on this computer, Select All, then download them (from the Info Panel in the Library).

What info Panel?  Where is it?  I have Preacher's and Teacher's Outline and Sermons not showing up.  Of nearly 2000 volumes, most of my really favorites are not showing up in the list you posted.  I am an old time WordSearch User.  I have attached below the volumes and books in my Word Search 12.0   Here is the link below:

2671.MyWordSearch12_File_For_Migration to my Logo8.0_Marcus Johns.txt

This lists a total of 2581 volumesr (over 1500 Books)..  The Forum link you provided is nice, but most of my high dollar commentaries are not even listed in your list.  I have over 600 commentaries, and so far only 194 of the lesser ones have migrated.

I have already uploaded the above file and my Wordsearch Backujp to your customer Service email and have not noticed my best Wordsearch commentaries showing up anywhere.

Here are but a few of my Commentaries not showing up yet:

Baker New Testament Commentary - 1 Corinthians
Baker New Testament Commentary - 2 Corinthians
Baker New Testament Commentary - Acts
Baker New Testament Commentary - Galatians, Ephesians, Philippians, Colossians, and Philemon
Baker New Testament Commentary - James, Epistles of John, Peter, and Jude
Baker New Testament Commentary - John
Baker New Testament Commentary - Luke
Baker New Testament Commentary - Mark
Baker New Testament Commentary - Matthew
Baker New Testament Commentary - Revelation
Baker New Testament Commentary - Romans
Baker New Testament Commentary - Thessalonians, the Pastorals, and Hebrews
Barclay's Daily Study Bible (NT)

Boice Expositional Commentary - Acts
Boice Expositional Commentary - Daniel
Boice Expositional Commentary - Ephesians
Boice Expositional Commentary - Genesis, Volume 1
Boice Expositional Commentary - Genesis, Volume 2
Boice Expositional Commentary - Genesis, Volume 3
Boice Expositional Commentary - John, Volume 1
Boice Expositional Commentary - John, Volume 2
Boice Expositional Commentary - John, Volume 3
Boice Expositional Commentary - John, Volume 4
Boice Expositional Commentary - John, Volume 5
Boice Expositional Commentary - Joshua
Boice Expositional Commentary - Matthew, Volume 1
Boice Expositional Commentary - Matthew, Volume 2
Boice Expositional Commentary - Minor Prophets, Volume 1
Boice Expositional Commentary - Minor Prophets, Volume 2
Boice Expositional Commentary - Nehemiah
Boice Expositional Commentary - Philippians
Boice Expositional Commentary - Psalms, Volume 1
Boice Expositional Commentary - Psalms, Volume 2
Boice Expositional Commentary - Psalms, Volume 3
Boice Expositional Commentary - Romans, Volume 1
Boice Expositional Commentary - Romans, Volume 2
Boice Expositional Commentary - Romans, Volume 3
Boice Expositional Commentary - Romans, Volume 4
Boice Expositional Commentary - The Epistles of John
Boice Expositional Commentary - The Sermon on the Mount
College Press New Testament Commentary: with the NIV
Collegeville Bible Commentary, The - New Testament
Collegeville Bible Commentary, The - Old Testament

Cornerstone Biblical Commentary - Volume 1: Genesis and Exodus
Cornerstone Biblical Commentary - Volume 10: Hosea-Malachi
Cornerstone Biblical Commentary - Volume 11: Matthew and Mark
Cornerstone Biblical Commentary - Volume 12: Luke and Acts
Cornerstone Biblical Commentary - Volume 13: John and 1-3 John
Cornerstone Biblical Commentary - Volume 14: Romans and Galatians
Cornerstone Biblical Commentary - Volume 16: Ephesians-2 Thessalonians, Philemon
Cornerstone Biblical Commentary - Volume 6: Job, Ecclesiastes, Song of Songs
Cornerstone Biblical Commentary - Volume 8: Isaiah, Jeremiah, Lamentations

George Brooks Preaching Commentary - Expositions from the Book of Ephesians
George Brooks Preaching Commentary - Expositions from the Book of First Corinthians
George Brooks Preaching Commentary - Expositions from the Book of First Thessalonians
George Brooks Preaching Commentary - Expositions from the Book of First Timothy
George Brooks Preaching Commentary - Expositions from the Book of Galatians
George Brooks Preaching Commentary - Expositions from the Book of Hebrews
George Brooks Preaching Commentary - Expositions from the Book of James
George Brooks Preaching Commentary - Expositions from the Book of Philippians
George Brooks Preaching Commentary - Expositions from the Book of Romans - Volume 1
George Brooks Preaching Commentary - Expositions from the Book of Second Corinthians
George Brooks Preaching Commentary - Expositions from the Book of Second Thessalonians
George Brooks Preaching Commentary - Expositions from the Book of Second Timothy
George Brooks Preaching Commentary - Expositions from the Epistle to Titus
George Brooks Preaching Commentary - Expositions from the Epistles of John
George Brooks Preaching Commentary - God's Use of a Man Called Nehemiah
George Brooks Preaching Commentary - Letter to Philemon, The
George Brooks Preaching Commentary - Letter to the Colossians, The

Holman New Testament Commentary - 1 & 2 Corinthians
Holman New Testament Commentary - 1 & 2 Peter, John's Epistles, Jude
Holman New Testament Commentary - Acts
Holman New Testament Commentary - Galatians - Colossians
Holman New Testament Commentary - Hebrews & James
Holman New Testament Commentary - John
Holman New Testament Commentary - Luke
Holman New Testament Commentary - Mark
Holman New Testament Commentary - Matthew
Holman New Testament Commentary - Revelation
Holman New Testament Commentary - Romans
Holman New Testament Commentary - Thessalonians, Timothy, Titus, Philemon
I & II Corinthians: A Logion Press Commentary
J. Vernon McGee's Thru The Bible

New American Commentary - 1 and 2 Peter, Jude
New American Commentary - 1 and 2 Timothy, Titus
New American Commentary - 1, 2 Chronicles
New American Commentary - 1, 2 Kings
New American Commentary - 1, 2 Samuel
New American Commentary - 1, 2 Thessalonians
New American Commentary - 1, 2, 3 John
New American Commentary - 2 Corinthians
New American Commentary - Acts
New American Commentary - Amos, Obadiah, Jonah
New American Commentary - Daniel
New American Commentary - Deuteronomy
New American Commentary - Exodus
New American Commentary - Ezekiel
New American Commentary - Ezra, Nehemiah, Esther
New American Commentary - Galatians
New American Commentary - Genesis 11:27-50:26
New American Commentary - Genesis 1-11:26
New American Commentary - Haggai and Malachi
New American Commentary - Hosea, Joel
New American Commentary - Isaiah 1-39
New American Commentary - James
New American Commentary - Jeremiah, Lamentations
New American Commentary - Job
New American Commentary - John 1-11
New American Commentary - John 12-21
New American Commentary - Joshua
New American Commentary - Judges, Ruth
New American Commentary - Leviticus
New American Commentary - Luke
New American Commentary - Mark
New American Commentary - Matthew
New American Commentary - Micah, Nahum, Habakkuk, Zephaniah
New American Commentary - Numbers
New American Commentary - Philippians, Colossians, and Philemon
New American Commentary - Proverbs, Ecclesiastes, Song of Songs
New American Commentary - Romans
New American Commentary - Zechariah
New Bible Commentary
New Covenant Commentary - New Covenant Commentary: Romans
New International Commentary, The - Letter to Philemon, The
New Testament Life and Times
Notable Harbour In-Depth Studies - 1 Corinthians
Notable Harbour In-Depth Studies - 1 Thessalonians
Notable Harbour In-Depth Studies - 2 Corinthians
Notable Harbour In-Depth Studies - 2 Thessalonians
Notable Harbour In-Depth Studies - Hebrews
Notable Harbour In-Depth Studies - Joshua
Notable Harbour In-Depth Studies - Jude
Notable Harbour In-Depth Studies - Romans
Notable Harbour Verse Studies - 1 John
Notable Harbour Verse Studies - 1 Peter
Notable Harbour Verse Studies - 1 Timothy
Notable Harbour Verse Studies - 2 Timothy
Notable Harbour Verse Studies - Colossians
Notable Harbour Verse Studies - Ephesians
Notable Harbour Verse Studies - Galatians
Notable Harbour Verse Studies - James
Notable Harbour Verse Studies - Philippians
Notable Harbour Verse Studies - Titus

This is just a small sample of the books and volumes not showing up anywhere.

The Forum Link you provided, doesn't list any of these, plus several other sets I purchased for WordSearch.

Thanks for your help.

Thank you Bradley! After going through some training, I'm definitely seeing many of the benefits being in the Logos environment will bring.. and I echo the thoughts others have shared here re appreciating all the work that's gone into preserving our valuable Wordsearch libraries. I know work is still being done but this is surely a better alternative than a complete loss of data...

So that being said, I do have a quick question. I think this may be an easy question -- not sure where to ask it, so I came here...

One of my favorite commentaries in WS was successfully transferred to Logos but it's being recognized in Logos as a monograph. I would like it available in my Commentary resources when I run a Passage Guide. Is there a way to change the Type of this resource to Commentary? Monograph doesn't show as an option to include in Passage Guide resources.

Any help/advice appreciated.

Thanks!

Pam

Sounds like there's some real anger in this thread, and a few others out there in this forum right now.  I'm just some guy, not affiliated with Lifeway/Wordsearch or Faithlife/Logos companies, who happens to be a bivo pastor and who has been using Wordsearch since I first got WS5 in 2001 - so 19 years at this point.  But here are a few points I've been thinking about that might be helpful to others who, like me, don't have their libraries up and available yet in Logos...

• Lifeway CHOSE to sell Wordsearch to Faithlife.  Faithlife didn't sneak in and steal our software, Lifeway sold it (and the Wordsearch customer base) to Faithlife.  I have no doubt Lifeway made a profit off of doing so (I know I would have wanted to if I were the owner and sold it to another company).
• Lifeway's track record at supporting Wordsearch varied, depending on what OS you used.  When I started out on Wordsearch, I was a Windows guy all the way.  But about 10 years ago I switched over to Mac and haven't looked back.  Wordsearch for Mac has always straggled behind Wordsearch for PC.  It was never a native MacOS App, it was always run through an emulator, and it was very "kludgy" at times. Last year, when MacOS went to 64-bit only, Wordsearch quit working on the latest version of MacOS - IN SPITE OF HAVING SEVERAL MONTHS OF DEVELOPER LEAD TIME TO PREPARE IT, Wordsearch did not run on the latest MacOS until just in the past couple of months. Lifeway did provide a "work around" by offering an online login to a server that ran a version of Wordsearch, but there were a ton of limitations and frustrations with that as well. WHO KNOWS whether they had Wordsearch ready to go for the next version of MacOS coming out soon!
• Faithlife COULD have chosen to purchase Wordsearch, maintain the software for a couple of years while encouraging users to switch over to Logos through special incentivized offer, and then quietly let the product die.  This happens all the time in the software industry.  If that had been their plan, then every Wordsearch user would have eventually lost their entire library of content purchased over the years when their computer eventually died, or when an OS upgrade prevented Wordsearch from running, or when a software bug eventually broke the code.
• Faithlife COULD have chosen to purchase Wordsearch, then give all users an ultimatum of moving their library to Logos only after users agreed to purchase a base version of Logos at an exorbitant cost. After all, they have years of developmental costs invested in Logos, and they have no obligation to simply give it away free to anyone if they choose not to do so.  They also COULD have offered to import Wordsearch licenses into Logos for a nominal fee, or at a 50% discount of their typical Logos price for each item in the library.
• What Faithlife HAS CHOSEN TO DO, to the best of my understanding, is to offer Logos to Wordsearch customers for free.
• What Faithlife HAS CHOSEN TO DO, to the best of my understanding, is to AUTOMATICALLY transfer every book in every Wordsearch customer's library that has an equivalent book in Logos TO LOGOS FOR FREE. This is a ton of manpower and resources and time, with no initial revenue to offset the business costs of doing so.
• What Faithlife HAS CHOSEN TO DO, to the best of my understanding, is to begin the process of taking a large number of Wordsearch titles that were not in Logos prior to the acquisition from Lifeway and importing these titles/licenses into Logos. This is a significant process that likely requires reformatting of data, along with exhaustive manual proofing of every single volume before giving it the green light to be ready to use in Logos. And then they HAVE CHOSEN TO add those titles - once the process is completed - into the libraries of any Wordsearch customers who owned those titles when they were acquired by Faithlife. Yes, this will take time. It has to. My sermons don't get written instantly for me just because I want them to be done - I have to actually spend hours and hours working on them first before they are ready. This is no different.
• Some customers (LIKE ME) are, for some reason, having to wait longer than some other customers to get their libraries transferred over into Logos to be available to use them.  Some customers have seen many of their volumes transferred over but are still waiting for some more to get there. Some of these customers will not be able to use Logos this week to prepare sermons, lessons, etc.  EVERY ONE of these customers can STILL USE WORDSEARCH WITH OUR FULL LIBRARIES JUST LIKE WE DID LAST WEEK while Faithlife works to complete the process of transferring our libraries over to Logos.
• Some Wordsearch customers seem really upset at Faithlife for making them (eventually) have to switch from Wordsearch to Logos if they wish to continue to use their library of content they have purchased from Wordsearch over the years. This anger towards Faithlife is MISDIRECTED - If there is anyone to be angry at, it has to be LIFEWAY for choosing to sell Wordsearch to a competitor with a competing product rather than to either continue developing it themselves or selling it to a company who wanted to continue developing the Wordsearch product.
• Some Wordsearch customers seem really upset that they are having to learn something new, or because everything in Logos isn't exactly like it was in Wordsearch. I would ask if those customers have WATCHED ANY OF THE TRAINING VIDEOS provided in Logos, or read any of the HOW TO ARTICLES in Logos, or searched for HELP in Logos? There seems to be a TON MORE training aids in Logos than I ever saw in Wordsearch over the past 19 years!  

I'm 51 years old and pretty set in a lot of my ways... but I'm actually excited by the new options and features that Logos seems to offer for me.  Change happens.  Attitude makes a huge difference to how well we do or do not navigate that change.

Brothers and Sisters in the faith, I am sure that many of your were just as surprised as I was by this turn of events. And I am sure that many of you have worried, just as I have, about what will happen to the resources you have poured your own money and time into over the past years. But let's not let the enemy gain purchase in our hearts and in our minds over this situation! It is not worth it, no matter how much money or time we have all invested.

Let's take a minute to applaud Faithlife for choosing to put us - new customers who have not actually invested a dime to this point in Faithlife and their Logos product - ahead of immediate profits for themselves.  

Let us be patient as their team works to make this transition happen, and gets as many of our resources transferred over as is legally possible.  

Let us be leaders - which means we are learners - and commit ourselves to learning how to use this new tool, which just might surprise us by being a better tool than the old one was.

Perhaps we will find that Logos does not fit our needs, our preferences, or our tastes. In which case we should remember that Lifeway chose to sell Wordsearch, and we will resign ourselves to find a new product and begin building a new library that meets our needs.

Or perhaps we will find ourselves quite happy with Logos, and the commitment of the Faithlife team will pay off as we begin to add to our Logos libraries with purchases from Faithlife.

In either case - or any other case - Let us be Christ like and bear the Fruit of the Spirit to the Faithlife employees, Lifeway, and our fellow peers here in the forums.

God bless you, and may we all enjoy this new chapter!

-Charlie

JT (alabama24) said:

Charlie Miller said:

In either case - or any other case - Let us be Christ like and bear the Fruit of the Spirit to the Faithlife employees, Lifeway, and our fellow peers here in the forums.

Great post. Welcome to the forums!

Seconded on both counts! [:)]

Bradley, I own four Windows 10 computers. 3 of the 4 have successfully had my Wordsearch resources transferred to them. These computers are all at my home. However, one of them, my main desktop, has no Wordsearch titles transferred. It does show "40 updated resources" and "35 updated datasets". I cannot figure out why this one computer does not have the Wordsearch titles when my other 3 do. Typing "update now" in the command box, opening and closing the program, nor rebooting the computer had changed anything. Why would 3 get the Wordsearch titles, but not the 4th.?

Is there a limit on how many computers I own can transfer the Wordsearch titles?

Thank you! I wanna chime in that Morris Proctor is a phenomenal trainer. Change is tough for the best of us.... but change can be good. I certainly felt more of the good once I took the time to learn and not guess how Logos works. God bless you guys.