Web app unusable

Trying to use the web app on my iPad Pro 11” 2020 and it’s completely unusable.

trying to search takes a good 30 seconds for the word to type in the search box. Trying to read anything results in a jlaggy experience as the page stutters up and down.

tried in Firefox, safari and edge, all the same Result.

any ideas?

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Comments

Eric S. Hatfield

I'm seeing the same thing with my brand new i7 10th generation 16GB RAM laptop. This is my first time on the site and it is useless.

DMB

Maybe they did some upgrade work:

David Taylor, Jr.

https://community.logos.com/discussion/comment/1124359#Comment_1124359

Not having these issues in Windows 10 on Google Chrome

SineNomine

https://community.logos.com/discussion/comment/1124360#Comment_1124360

Not having these issues in Windows 10 on Google Chrome

Likewise, but Firefox.

David Taylor

https://community.logos.com/discussion/comment/1124364#Comment_1124364

The web app seems to be working for me again, just tried it and it was buttery smooth again.

Joe Fradley (Faithlife)

David, I'm trying to reproduce.

* What other tabs do you have open in the web app when trying to perform a search? I'm talking specifically about tabs inside app.logos.com not in the browser.

* Can you give an example search term that produces a long response time?

David Taylor

https://community.logos.com/discussion/comment/1124528#Comment_1124528

For me this sorted itself out yesterday. I did post this but for some reason everything I post gets flagged for moderation. Which tbh is why I'm not really active on here, given how long it takes to get moderated

John Goodman

https://community.logos.com/discussion/comment/1124537#Comment_1124537

Had some significant speed issues with the site on a new fast chromebook earlier. It was not able even to scroll properly. It seems fine on my mac though.

Joe Fradley (Faithlife)

https://community.logos.com/discussion/comment/1124633#Comment_1124633

Today we shipped some significant performance improvements to app.logos.com. Please let us know if you're still experiencing extreme lag, such as when inputting text. Thank you for reporting this issue.

Kathleen Marie

https://community.logos.com/discussion/comment/1127808#Comment_1127808

Things are better for me. I can now run the web app in Firefox on Ubuntu Groovy Gorilla on an HP Stream without using the disable feature.

THANKS!