Logos quit unexpectedly
When trying to start Logos on my 2017 iMac, it starts, then quits, with the message: "Logos quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
Thank you, in advance, for any direction you can give to correct my issue.
Ron
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Hi Ron
Sorry to hear you are having problems.
Please enable diagnostic logging and upload the logos.log file to this thread (using the paperclip icon) after a failed start attempt
Details at https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files
Graham
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Thanks Graham, does this help
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Hi RPW,
Can you try opening to a blank layout?
Click the icon to start Logos then immediately hold down the CMD key. When the sign-in window pops up, click "Sign In."
After that, Logos will open to a blank layout.
I suspect it's a problem with the Atlas that you appear to have had opened.
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Try opening Logos to a blank window (start with Cmd key held and sign in). Try opening a layout that does not contain a panel for Atlas, and work with that. Try opening Atlas.
Dave
===Windows 11 & Android 13
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Thanks to both Graham and Levi for your suggestions. I was able to get in touch with Logos and Rueben remotely closed /minimized a couple of other apps that I had open, opened Logos and it worked. I will definitely keep in mind the suggestions you have given me also. I thought I could keep those things open with 24 Gig of memory on my iMac. This is the first time that I have had this problem.
Again, thanks to the Logos Community!! Just got your post Dave. Thanks.
Ron
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