Bug - Factbook not properly searching resources

Hi Robert. I cannot duplicate this using Mac OS. Does the search look like this at the top with Nathan (Prophet)?

Can you provide some examples of some dictionaries that you are expecting to see in Factbook? It is possible that the dictionaries in question do not have the required tagging.

Easton's, Eerdmans, Harpers, etc. All my bible dictionaries, all of which contain information for Nathan, dont show in lack of FactBook. My fault for jumping on the initial release.

John! Mine looks nothing like that. Though I did a simple full feature upgrade. Didn’t buy a package since I’m happy with my resources.

This is strange. I haven't bought a package yet either (getting access to the features through Faithlife Connect) and see the same set of results as John shows.

What happens if you try searching for someone else? Do you get dictionary results then?

Hey Graham, crazy, David shows up fine. But Nathan, not at all. 

I may just delete it all and re-install/download.

I may just delete it all and re-install/download.

In general, that is unlikely to solve the problem!

But Nathan, not at all. 

Please post a screenshot showing the top of your Factbook entry.

I'm interested in seeing the actual term being used and what you get as the Key Article etc.

I duplicated your search and interestingly, I came up with 4 results in Factbook, but in them were two results from the ISBE which is categorized as an encyclopedia.  Then I searched all my encyclopedias (collection) and got 1,998 results in 26 resources.  So, just a wild guess, this may be due to how either resources are being categorized in Factbook or something similar.

Hi Rick

One point worth noting is that your encyclopedia search is for Nathan not <Person Nathan (prophet)> so it will find all occurrences of the word in those resources, not where resources have been actually tagged with the Person.

What I find strange is that if I do the tag search I don't get any results in my dictionaries but I do get results shown in Factbook.

Graham

Nathan (prophet) is the FactBook link its looking for.

And what do you see if you open the Key Article section?

for comparison: david

How many dictionaries will depend on your library (and "encyclopedias" are included in the same section), but if you have ISBE you should have results in the Dictionaries section. If that's not the case (and your library is done indexing), you should contact customer support to see if they can help resolve the issue. 

Easton's, Eerdmans, Harpers, etc.

None of these have the required tagging. Eerdmans Dictionary of the Bible is tagged, but not the Eerdmans Bible Dictionary you own.

What I find strange is that if I do the tag search I don't get any results in my dictionaries but I do get results shown in Factbook.

That's not surprising. <Person Nathan (prophet)> is looking for references to Nathan, not articles about Nathan.

There isn't a way to replicate the results of the Dictionaries section with a search, because it relies on tagging that is not available to the search engine.

The Key Article result can be replicated with a search like {Milestone <Person Nathan (prophet)>} (although due to some recent tagging changes, you may not have any results for this reference).

So, just a wild guess, this may be due to how either resources are being categorized in Factbook or something similar.

What are type:encyclopedia in the library are titled "Dictionaries" throughout Factbook, the Guides, Workflows ... This has been true for several years. Type:dictionary is reserved for modern language dictionaries such as the Concise Oxford Diction . . .

What I find strange is that if I do the tag search I don't get any results in my dictionaries but I do get results shown in Factbook.

That's not surprising. <Person Nathan (prophet)> is looking for references to Nathan, not articles about Nathan.

There isn't a way to replicate the results of the Dictionaries section with a search, because it relies on tagging that is not available to the search engine.

Fair enough

Thanks Andrew