Difficulty signing in on the iPad app

R. Mansfield
R. Mansfield Member Posts: 629 ✭✭✭
edited November 21 in English Forum

When I try to sign in to the iPad app, I'm face with two options: "Skip it" or "Sign Up."

How do I simply sign in?

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Comments

  • J.R. Miller
    J.R. Miller Member Posts: 3,566 ✭✭✭

    I don't have the app, but I assume since you are a Logos 4 user, just enter your user name and password and click "Sign-up".  Does that not work?

    My Books in Logos & FREE Training

  • Rom
    Rom Member Posts: 33 ✭✭

    I struggled with this at first too ... just put in your username and password. Then hit 'enter' (Or whatever Enter morphs into on the virtual keyboard for the password field) and it should sign you in.

    I thought it was strange, but it worked!

  • R. Mansfield
    R. Mansfield Member Posts: 629 ✭✭✭
    https://community.logos.com/discussion/comment/113656#Comment_113656

    I tried that, but it goes to a "Create Account" page. I entered all my information again only to get a message that I already have an account. 

    I know I have my password correct for the first screen because I successfully logged onto the Logos website with it when I initially wanted to leave these messages via the iPad (which won't work either, but see my separate post for that).

  • R. Mansfield
    R. Mansfield Member Posts: 629 ✭✭✭
    https://community.logos.com/discussion/comment/113663#Comment_113663

    Okay, I figured it out. After entering your username and password on the first screen, DON'T hit either button underneath. Simply hit GO on the virtual keyboard. 

    It might not hurt to add a sign in button for folks who can be a bit slow (like me [:(] )

  • Roger Feenstra
    Roger Feenstra Member Posts: 459
    https://community.logos.com/discussion/comment/113665#Comment_113665

    It might not hurt to add a sign in button for folks who can be a bit slow

    Very good idea. Make it intuitive. 

    Elder/Pastor, Hope Now Bible Church, Fresno CA

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