quickstart video only doing audio

Hugh DeLong
Hugh DeLong Member Posts: 85 ✭✭
edited November 2024 in English Forum

When I try to watch the 'quickstart' video, it only shows the audio controller - no video. I can listen to the audio, but where did the video go???   logos 9

Hugh

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Comments

  • Brad
    Brad Member Posts: 927 ✭✭

    Hugh, I've had that problem with other Faithlife videos recently, when attempting to view them from Safari 14.0.2.  Stopping and restarting the video usually corrects the problem for me and I am able to view the video.  Does that work for you?

  • Hugh DeLong
    Hugh DeLong Member Posts: 85 ✭✭

    I was trying to run the video in the desktop app - no video, just audio

    I went to the web app and it works... not what I expected to have to do, but doable.