Another Bug with Home Page Cards

Pater Noster
Pater Noster Member Posts: 344
edited November 21 in English Forum

I open up Verbum this morning and the Card "Pictorial Lives of the Saints" by Shea is gone. I had the Devotional one up, that shows the book cover, NOT the "Saints" card which shows text. I go into Devotionals section of adding a card, and it's not there. I open the Verbum web app, and it is there. I remove it, close the app. I close/reopen Verbum desktop, and the selection is now there under Devotionals. Good! But then, I select it to add the card to my Dashboard, but then it does not show up! I open Devotionals again, and it's still there - it just won't let me select the card to show on my Dashboard.

I doubt many/any will be able to duplicate this. My theory is that something on the servers gets corrupted for a user, and then the cards don't work right - that's why some report cards that won't delete, cards that can't be added, cards that show on the desktop app but not the web app, etc. I suspect deleting ALL cards on both desktop and web app and starting over will fix it - I did this once early on - I am just not able to spend the time to do that right now. 

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Comments

  • SineNomine
    SineNomine Member Posts: 7,043

    FWIW, I just tried adding a Pictorial Lives Daily Devotional card... nothing happened. My Saints card for that resource remains fully functional, however.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Pater Noster
    Pater Noster Member Posts: 344

    Yep, same as me - problem is with Devotional card, Saints card is fine.

  • Pater Noster
    Pater Noster Member Posts: 344

    It's fixed as of this morning for me - some silent angel whisked in and fixed it I guess!

  • Pater Noster
    Pater Noster Member Posts: 344

    I open up Verbum this morning and the Card "Pictorial Lives of the Saints" by Shea is gone. I had the Devotional one up, that shows the book cover, NOT the "Saints" card which shows text. I go into Devotionals section of adding a card, and it's not there. I open the Verbum web app, and it is there. I remove it, close the app. I close/reopen Verbum desktop, and the selection is now there under Devotionals. Good! But then, I select it to add the card to my Dashboard, but then it does not show up! I open Devotionals again, and it's still there - it just won't let me select the card to show on my Dashboard.

    I doubt many/any will be able to duplicate this. My theory is that something on the servers gets corrupted for a user, and then the cards don't work right - that's why some report cards that won't delete, cards that can't be added, cards that show on the desktop app but not the web app, etc. I suspect deleting ALL cards on both desktop and web app and starting over will fix it - I did this once early on - I am just not able to spend the time to do that right now. 

    Broken again as of this morning, same as originally reported here.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    I open up Verbum this morning and the Card "Pictorial Lives of the Saints" by Shea is gone. I had the Devotional one up, that shows the book cover, NOT the "Saints" card which shows text. I go into Devotionals section of adding a card, and it's not there. I open the Verbum web app, and it is there. I remove it, close the app. I close/reopen Verbum desktop, and the selection is now there under Devotionals. Good! But then, I select it to add the card to my Dashboard, but then it does not show up! I open Devotionals again, and it's still there - it just won't let me select the card to show on my Dashboard.

    I doubt many/any will be able to duplicate this. My theory is that something on the servers gets corrupted for a user, and then the cards don't work right - that's why some report cards that won't delete, cards that can't be added, cards that show on the desktop app but not the web app, etc. I suspect deleting ALL cards on both desktop and web app and starting over will fix it - I did this once early on - I am just not able to spend the time to do that right now. 

    This has been fixed in 9.5.