BUG -- Tools Menu -> Interactives (Missing Resource)

Mattillo
Mattillo Member Posts: 6,128 ✭✭✭✭
edited November 2024 in English Forum

I just noticed today that "biblical places maps" is NOT listed in the tools menu under interactives.  If I filter by "interactive" in my library it does pop up. There may be others but I didn't check

Also, I noticed recently that some of the older interactives have pink over the pictures. Not a huge deal but odd for sure.

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  • Mattillo
    Mattillo Member Posts: 6,128 ✭✭✭✭

  • Andrew Batishko
    Andrew Batishko Member, Administrator, Community Manager, Logos Employee Posts: 5,409

    Mattillo said:

    I just noticed today that "biblical places maps" is NOT listed in the tools menu under interactives.

    This is intentional. The tools menu doesn't include all interactives, but only those that are more tool-like than resource-like.

    Mattillo said:

    Also, I noticed recently that some of the older interactives have pink over the pictures. Not a huge deal but odd for sure.

    Here's where the cover image downloads from, which doesn't have the pink: https://covers.logoscdn.com/db_biblical-places-maps/cover.jpg

    I suspect that this cover image got corrupted when downloaded. It's possible that hiding and showing the resource would force it to download the cover image again. Alternatively, you could delete your entire local catalog and let the application redownload all of the metadata and cover images, but it might not be worth it for a small issue like this.

    Andrew Batishko | Logos software developer

  • Mattillo
    Mattillo Member Posts: 6,128 ✭✭✭✭

    Mattillo said:

    Also, I noticed recently that some of the older interactives have pink over the pictures. Not a huge deal but odd for sure.

    Here's where the cover image downloads from, which doesn't have the pink: https://covers.logoscdn.com/db_biblical-places-maps/cover.jpg

    I suspect that this cover image got corrupted when downloaded. It's possible that hiding and showing the resource would force it to download the cover image again. Alternatively, you could delete your entire local catalog and let the application redownload all of the metadata and cover images, but it might not be worth it for a small issue like this.

    Out of curiosity, how does one do this? I noticed all of the EEC volumes have the old covers as well

  • Andrew Batishko
    Andrew Batishko Member, Administrator, Community Manager, Logos Employee Posts: 5,409

    Mattillo said:

    Out of curiosity, how does one do this? I noticed all of the EEC volumes have the old covers as well

    You would need to find and delete (or rename) your Data\<random>\LibraryCatalog folder and then run the application. A log file can tell you exactly where on your system that folder is located. Look for a line something like this:

    2021-02-26 07:38:06.2103  INFO 1 LocalFileDatabase | Found existing database at C:\Logos\Logos4\Data\8.x_739396\LibraryCatalog\catalog.db

    That said, normally if cover images do get updated, then your system will receive that change as part of the regular check for updated resource metadata, and will download the new cover images.

    Andrew Batishko | Logos software developer

  • Mattillo
    Mattillo Member Posts: 6,128 ✭✭✭✭

    Thank you. The EEC volumes changed their covers about a year ago (6 mos?) and they still haven’t been updated which is why I ask?