HELP

Andrew Francis
Andrew Francis Member Posts: 2
edited November 21 in English Forum

i have subscribed to the monthly premium package, after the free trial, both now and during the free trial i can only access 3 bible versions, and its frustrating me just a little more that i like lol

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  • Joseph Turner
    Joseph Turner Member Posts: 2,853 ✭✭✭

    When you say you've subscribed to "the monthly premium package," do you mean Faithlife Connect Premier?  What device are you trying to access your library on?  When did you subscribe?  Just now, hours ago, days ago?  If PC or Mac, has it had time to download and index everything necessary?  A little more detail could help us figure out what's going on.

    You should have 6 Bibles it seems.  How many resources are you showing in your library total when you click on the library button?

    Disclaimer:  I hate using messaging, texting, and email for real communication.  If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.

  • Andrew Francis
    Andrew Francis Member Posts: 2
    https://community.logos.com/discussion/comment/1160054#Comment_1160054

    hi, yes it was to the faith-life connect premier, im accessing on a pc, subscribed yesterday, and it seems to have done all the updating i think, and it says its indexed, i type in niv, and it tells me i dont have a license for this resource, and says i can buy if for 13 dollars.

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489
    https://community.logos.com/discussion/comment/1160142#Comment_1160142

    i type in niv, and it tells me i dont have a license for this resource, and says i can buy if for 13 dollars.

    Any resource acquired from a subscription is temporary. The $13 is to  purchase to own. 

    macOS, iOS & iPadOS | Logs |  Install

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    i have subscribed to the monthly premium package, after the free trial, both now and during the free trial i can only access 3 bible versions, and its frustrating me just a little more that i like lol

    according to the product page linked to above, this is what you should have access to. Note: the NIV is not included  

    A2F36D9C-38BE-4006-AB05-B8082F61DAA7

    macOS, iOS & iPadOS | Logs |  Install

  • MJ. Smith
    MJ. Smith MVP Posts: 53,145
    https://community.logos.com/discussion/comment/1160142#Comment_1160142

    hi, yes it was to the faith-life connect premier, im accessing on a pc, subscribed yesterday, and it seems to have done all the updating i think, and it says its indexed,

    See Faithlife Connect Premiere | Logos Bible Software to see exactly what is included in your package. Bibles included are:CSB, ESV, LEB, KJV,KJVA. Note that the NIV is not included. Therefore, it is correct in telling you that you do not have a license and would need to purchase a license to access the NIV.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

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