Logos 9 free on Win 10 opening creates unnecessary GPU Cache folder on desktop

Sam Weaver
Sam Weaver Member Posts: 4
edited November 21 in English Forum

After scanning the forums, I don't see this one.  I recently upgraded to L9 free.  Every time I open it, I get a GPU Cache folder on my desktop.  Is anyone else getting this?? Is there a fix to get this to stop?

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Welcome Sam! [:)] Wish I new how to help [:s]

    My only thought... did you perform a "custom" install? 

    macOS, iOS & iPadOS | Logs |  Install

  • SineNomine
    SineNomine Member Posts: 7,043

    I recently upgraded to L9 free. 

    Just for clarification (for the benefit of others reading this thread even if you know this already), L9 Basic (the free version that you got) is not a different program than L9 Bronze, L9 Gold, L9 Ultimate, etc--L9 is L9. The difference is in added features and resources. Since some people who upgrade to L9 Basic had purchased a feature set for L8 (and/or some earlier version), two people whose only L9 'purchase' is L9 Basic could have access to radically different collections of features. However, none of those features should be causing the problem you've reported.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,958

    Logos doesn't create or use a "GPU Cache" folder.

    Some quick googling shows that users are also reporting this for Quicken and Adobe CC. I suspect it's caused by third-party software or drivers.

  • Sam Weaver
    Sam Weaver Member Posts: 4

    Sorry it took so long to get back, hectic week.  No, I did not do a custom install. Standard install.  The only oddity in the background is I upgraded from L4 to L8 only 6 months ago.  I don't see where that would cause an issue.

  • Sam Weaver
    Sam Weaver Member Posts: 4

    Thanks Bradley.  My Google searches showed other software causing this issue.  The folder appears only when I open Logos.  It started immediately after upgrading to L9.  I do have a Quicken product which I installed in January, it caused no issues and it is not open when I use L9.

  • Dave Hooton
    Dave Hooton MVP Posts: 35,682

    I do have a Quicken product which I installed in January, it caused no issues and it is not open when I use L9.

    It may have a background or Startup process that you could Disable in Task Manager

    Dave
    ===

    Windows 11 & Android 13

  • Sam Weaver
    Sam Weaver Member Posts: 4

    Thanks, Dave.  First I have to correct myself.  I do not have a Quicken product.  I have an Intuit product, Quicken is no longer under Intuit.

    After checking through that and Adobe Acrobat I was at a loss.  I did further searches and found the solution under a gamers fix for Warframe.  Get rid of the Logos shortcut, and created a new one.  Or in my case, pin to taskbar.  No more GPUCache.  Thanks everyone for your assistance.  Have a blessed weekend.

  • Ronald Quick
    Ronald Quick Member Posts: 2,965 ✭✭✭

    I just purchased a brand new laptop this week and only after I installed Logos on it did I began to see the GPU Cache folder on my desktop.  Immediately after I deleted the Logos shortcut, the folder stopped appearing.  (Thanks for the fix).  I did not install either Quicken or Adobe on it. 

    I'm definitely not a computer person, but there seems to be a connection between the GPU cache folder and Logos.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,142

    I'm definitely not a computer person, but there seems to be a connection between the GPU cache folder and Logos.

    However, Bradley is a computer person with intimate knowledge of Logos:

    Logos doesn't create or use a "GPU Cache" folder.

    However, that does not preclude something in the installation process making the GPU Cache folder visible. Glad that recreating the shortcut fixed it and provided a strong clue for FL to figure out what is going on.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Ronald Quick
    Ronald Quick Member Posts: 2,965 ✭✭✭

    However, Bradley is a computer person with intimate knowledge of Logos:

    Absolutely.  Bradley definitely knows much more about computers and Logos than I do.