When I open a new sermon document, the document is unresponsive. If I try to create a new blank sermon from Sermon Manager nothing happens.
That’s strange.
I created one from Sermon Manager yesterday and it worked fine
I don’t use the tool regularly so don’t know if I would have had trouble earlier. It simply doesn’t work. (I last used it back in November.)
Is it possible that you lost the license to it?
Not sure and if so, not sure why that would happen.
I supposedly have a license, so that would not appear to be the issue:
BUMP: Still no love from Sermon Builder for new sermons. It simply doesn't respond to inputs. Old sermons can be edited.
This is what I get when I select New Sermon from the Docs menu. No grayed-in Heading 1, no info panel on the right (note that the i in the circle had been activated). Nothing works. This may not be a beta problem, so should I report it elsewhere to get some eyes on the problem?
I would suggest taking it directly to customer tech services
I don't use Sermons a lot, but seeing this I tried with Verbum/Mac 9.5. Beta 3. I get the same thing. When selecting New Homily (the wording in Verbum), I get a similar pane - nothing works in it. This is not specific to just Mark's installation.
Thank you for reporting this. We will begin pursuing this internally right away with a high priority. I will be back in touch when an update on this matter is available.
I get the same thing.
Thanks for the confirmation of the problem.
Thank you, Austin.
I tried with Verbum/Mac 9.5. Beta 3. I get the same thing.
Likewise on Windows.
I've sent you all an email to ask for your log files. That will help us get a quick fix out.
Thanks!
I've sent you all an email to ask for your log files.
In your inbox.
Thanks everyone. We've identified the issue and are working on a fix.
Thanks. That was fast. Appreciated!
We've fixed the issue and it will be coming in the next Logos / Verbum Desktop beta release (next Tuesday).
If you need to create a new Sermon / Homily in the meantime, you can use the Logos / Verbum web app (app.logos.com / app.verbum.com), which has Sermon Builder / Homily Builder (a few small features of it are missing but it's mostly the same experience as Desktop).
Thank you for the quick response.
You're welcome, happy to help! Have a nice weekend.
This should be fixed in 9.5 Beta 3.
