My logos 8 screen is active but the screen is all white

Is anyone experiencing the same problem? Logos 8 loads, and the cursor shows the screen as being active, i.e. highlighting various hypertext. However, the screen is completely white. I have removed the software and re loaded, but to no avail, help please!

Find more posts tagged with

Desktop App

Comments

Graham Criddle

What platform are you running on - Windows or Mac?

What version of the OS?

David Walsh

https://community.logos.com/discussion/comment/1067471#Comment_1067471

Hi Graham, I am using a surface pro 4 with windows 10. I have run a check and am being told all the drivers are up to date. The latest update was the 17th of this month when the problems appear to have started.

Graham Criddle

https://community.logos.com/discussion/comment/1067477#Comment_1067477

Hi David

https://community.logos.com/forums/t/184983.aspx is talking about a similar issue. You may want to try some of the things suggested there

Graham

David Walsh

https://community.logos.com/discussion/comment/1067484#Comment_1067484

Thanks bro, tried what was related but disnt work for me, but really appreciate the effort 😁❤

Dave Hooton

https://community.logos.com/discussion/comment/1067555#Comment_1067555

Try switching from Tablet mode to Desktop

Rocky Giglio

https://community.logos.com/discussion/comment/1067555#Comment_1067555

same issue for me. Did you ever get this resolved? Just got a new computer, loaded logos, let it update, closed it, relaunched and still nothing loads. Help!

Dave Hooton

https://community.logos.com/discussion/comment/1167133#Comment_1167133

Welcome Rocky,

If your issue is with Logos 9, please start a new thread in the Logos 9 forum where it will receive more attention. Also state whether Mac or PC