Constantly need to reauthorize on Apple tv
I sm constantly needing to reauthorize FaithlifeTV on AppleTV (like every day or every few days). This problem occurs across multiple devices and has been ongoing for some time
Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org
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I wrote in my complain last time, and no answer from FL.
It's really annoying. I mean I already hardly use the app because the type of contents it has, now with this setback, it makes the app much more worthless.
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I haven't seen this in testing except when I change my password. Changing an account password is expected to sign out the account in all apps.
I'll see if I can find anything in logs.
Mike, sorry, I must have missed your report of this before.
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As best I can tell, tvOS was clearing out the saved authentication data. I just shipped an update that changes how authentication data is stored. Please let me know if you see the problem again.
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Thanks, Dave. The problem is pretty consistent and not yet resolved. I just had to re-sign in again.
But now that the app is updated, I’ll let you know if it signs me out again.
Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org0 -
I still had to resign yesterday I think.
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I can't tell why the credentials are being lost, but I just added some extra logging that may help determine the cause.
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Good job, Dave. Whatever you did seems to have worked
Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org0
