When Signed Into Faithlife clicking on Reftagger causes error 500 on biblia.com
In testing today I found that if I'm signed into Faithlife (see second image, top right) when I click on the Reftagger link or the "more >>" button, I get the server error 500 from the Biblia.com server.
If I then "Sign Out" everything works normally.
I hope you'll be able to work with Biblia.com and sort this out.
Best regards,
Karl
Comments
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Karl,
There was an unexpected problem during that time. It should be resolved now.
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I just tried, still getting the same server 500 error.
Karl
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Hi Karl,
Are you still seeing this error? I'm currently unable to reproduce the problem, but want to make sure it was working for you.
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Just tried again. Yes, when I'm logged into Logos, hover over a Bible verse, then click "more" I'm getting the below text displayed in the browser.
Internal Server Error
Oops, we ran into an error while processing your request. We'll get that fixed ASAP! (error 500)
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Thanks Karl. Is this on a specific site, or any site with RefTagger? If a specific site, could you send me a link to the site that causes this error? Thanks!
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I can repo on any of my sites. I tried three.
I went to https://faithlife.com/products/reftagger/customize then clicked the Preview "more" button and it repo there as well.
Logged into https://www.logos.com/ and click any "more" button, it gives me the 500 error.
I hope this helps.
Karl
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