Updates won't add on restart

Scott Worron · October 2015

I have the typical blue circle on the top right of the application indicating "Resources are ready to be added to your library. Updates will be added when the application is restarted", however when I restart the application it still remains, it doesn't do any updates. I have restarted the app several times and even re-downloaded the installer (not the core engine) to no avail. Any ideas? I'm using the Mac version with 6.6 SR-2 6.6.0.0069 installed.

JT (alabama24) · October 2015

Scott Worron said:
I have restarted the app several times and even re-downloaded the installer (not the core engine) to no avail.

For clarification: The "core engine" is the software itself. Not the resources, .db files, notes, etc. If you downloaded the "installer," you downloaded the "core engine." They are one and the same.

Scott Worron said:
Any ideas?

You will need to provide logs so that a techie can advise. See the appropriate link in my signature line.

Scott Worron · October 2015

Thanks for the clarification. I have attached the logs. Hopefully they reveal what may be causing the latest update to not occur.

1057.LogosLogs.scottworron.20151024-111450.zip

Dave Hooton · October 2015

https://community.logos.com/discussion/comment/774622#Comment_774622

This is similar to https://community.logos.com/forums/p/117616/774508.aspx#774508 where "discovery failed" messages occur for several resources. In your case try:-

First please quit out of the software then rename the following folders (just add a 1 to the end of the folder name):

/Users/scottworron/Library/Application Support/Logos4/Data/635tx4ja.cs6/UpdateManager

/Users/scottworron/Library/Application Support/Logos4/Data/635tx4ja.cs6/ResourceManager/Downloaded

Please delete the following files:

/Users/scottworron/Library/Application Support/Logos4/Data/635tx4ja.cs6/ResourceManager/Resources/BIBLICALREFERENTS.lbsbrd

/Users/scottworron/Library/Application Support/Logos4/Data/635tx4ja.cs6/ResourceManager/Resources/FSBDEVOTIONAL.logos4

Joe Griffin · July 2021

I have experienced the same thing for at least a year now. I have sometime had to restart 3-4 time to get the update to install. I have wondered if this may have been caused by my Logos being opened from the sleep mode??? I just noticed this is from 2015...so it's not a new problem.