Factbook not underlining in Bible text

I am using Logos 9.6 with Windows 10. According to videos I have watched, when the Factbook icon is clicked the words and phrases in the Bible text that are linked to Factbook, are underlined. However, when I click the Factbook icon, it merely opens another tab with Factbook and there is no underlining. Is there some setting I have missed?

I have also noted that the Factbook icon is beside the Library icon at the top of the screen, rather than beside the Visual Filters icon, as I have seen on the videos.

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Graham Criddle

However, when I click the Factbook icon, it merely opens another tab with Factbook and there is no underlining. Is there some setting I have missed?

I have also noted that the Factbook icon is beside the Library icon at the top of the screen, rather than beside the Visual Filters icon, as I have seen on the videos.

There are two Factbook icons - one at the program level and one at a resource level.

It sounds like you can see, and are clicking, the program level one - outliend in red below

Do you see the resource level one - outlined in blue below? If so, try clicking that (and the dropdown menu allows you to specify which Factbook options are reported)