A17 Bug: Resource won't open: MacArthur NT Commentary - Ephesians

Steps to reproduce bug:

1) Open library window

2) Select MacArthur NT Commentary - Ephesians

3) double-click - does nothing (stays on library screen)

4) right-click to open in new floating panel - only gets a gray screen w/no content. To close, must click the red close button 4 times to remove the gray window

Log file:5355.Archive.zip

Rich

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Jack Caviness

I could not reproduce this problem. MacArthur-Ephesians opened with double-click, right-click-tab, and right-click-float.

RichB

https://community.logos.com/discussion/comment/116651#Comment_116651

The same thing happened when I was trying to open Spurgeon's "All of Grace". I'm sure there are more titles. Not sure if it will help to keep on posting them, but I will as I use them (i.e., not planning on going down the whole list one by one!).

BTW, the books open for me on A16a, so I'm not sure what changed. Thanks for checking, Jack. At least it's not affecting all users.

Rich

RichB

https://community.logos.com/discussion/comment/116669#Comment_116669

OK - here are the titles for which it's not working (i.e., not opening at all) - I can't quite see a pattern. One guess is that these resources are all ones I got from the E4 group a while back. But it doesn't span all their titles, just some of them. Can anyone else confirm this? Again, I have no problems opening these in A16a.

MacArthur: 1 Timothy
MacArthur: 1&2 Thessalonians
MacArthur: Colossians
MacArthur: Ephesians
MacArthur: James
MacArthur: Titus
Robertson's Word Pictures in Six Volumes
The International Standard Bible Encylopedia
Pink: The Life of David
Spurgeon: All of Grace
Spurgeon: Daily Help
Spurgeon: The Practice of Praise

The way I found these titles was to either put in "E4" into the search field or "Ephesians" (which brought up the Ephesians Group resources). I'm hoping this will help debug this problem.

Thanks,

Rich

Log file: (trying to open the above various resources in A17) 3175.Archive.zip

Thomas Ball

https://community.logos.com/discussion/comment/117217#Comment_117217

Rich:

I'm probably going to post a bug report about this but I am waiting for another user who seems to be having a similar issue to post their logs. They too are having issues with E4 books. Is the log of you trying to open them?

RichB

https://community.logos.com/discussion/comment/117435#Comment_117435

Yes, the first post is of me trying to open only the MacArthur Ephesians commentary in a new panel (then getting a gray panel that closed after 4 clicks). The second post is of me just trying to double-click through the above resources - with no action taking place. I don't know if that one will be as helpful. If someone needs, I can go back and try to open those in a new panel, too.

Rich