Problem with pop-ups

Nord Zootman
Nord Zootman Member Posts: 596 ✭✭
edited November 21 in English Forum

I am having a difficulty on just one of the three computers I run Logos on. When I hover over a link sometimes the pop up doesn't appear at all, other times it flashes on and off very fast, other times it works normally. Restarting sometimes helps for awhile, other times it does not.

When I click on the link it works as it should.

The computer I am having the issue on is a Lenovo X1 with a Core I7 10th Gen, 16 GB Ram, with 815 GB free on my SSD.

I am running the latest update of Windows 10 and of Logos.

Thanks in advance for any suggestions.

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Thanks in advance for any suggestions.

    I don't know if anyone is going to have a quick guess for you. However, if a techie is needed they will want more info. Screenshot? Logs? (See my signature line). 

    macOS, iOS & iPadOS | Logs |  Install

  • Nord Zootman
    Nord Zootman Member Posts: 596 ✭✭
    https://community.logos.com/discussion/comment/1175563#Comment_1175563

    Thanks JT

    I closed the program and started it with Ctrl key held down so I could sign in and start logs and it functioned properly. I tried that a couple more times and got the same result, so I just started the program normally and it worked fine. I even restarted my computer and could not get the error to recur. It has been sporadic so I will see if that "fixed" it, but for now it is working.

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