Logos 9 states I need at least 1 GB to operate the Program

Carlos Lovell
Carlos Lovell Member Posts: 1 ✭✭
edited November 21 in English Forum

I have 16,000 books in my Library. I recently was advised by mu computer that I have less than 1 GB left for my Logos program. I am not computer literate and had no idea I was near my computer's limit. I tried to remove books, but I learned you can only hide books you cannot remove them. I tried to contact Logos Customer Service, but the phone number does not connect. Also, all my personal books no longer work. Also, my searches do not run correctly. Does anybody know how I can fix my program? It seems all the benefits of the Logos programs are gone. I have used the program since the 1990s. Does anyone have a suggestion on how I can restore my program? Thanks.

 I believe that my Logos files are on my E Hard Drive. I removed videos and photos from that drive, but I still get the same message. "Please check that you have at least 1GB of free disc space available". Below is my computer's configuration: Total Size Free Space System Drive (C:) Local Disk 232GB 93.0GB DVD RW Drive (D:) CD Drive Data Files (E:) Local Disk 1.81TB 590 MB Iomega HDD (F:) Local Disk 1.36TB 1.04TB Also, this week I also bought an 8TB external Hard drive, but I could not find a way to transfer my Logos files to the new drive or one of the other drives. It appears that the Logos files are hidden. As I said I am not computer savvy. Any advice is appreciated. Thank you.

 Two questions- (1). How do you uninstall Logos 9, and (2). If I redownload the Logos Program won't I get the same result? Thanks. ocarlosl@earthlink.net

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Comments

  • Mark Smith
    Mark Smith MVP Posts: 11,791

    Carlos, welcome to the forums.

    It is unusual to have Logos installed anywhere but the C: drive. You must have chosen to install it on the E: drive when you first installed it. It does seem your E: drive has little free space remaining (590 MB) which is what you are seeing with the warning.

    I would see about moving non-Logos files off the E: drive to free up some space. It looks like you have extra room on your C: and F: drives where you might be able to relocate those files. What else is on that drive? Can you move some of it?

    You would slow Logos down moving it to an external drive and I would not recommend that.

    You'd get the same problem by uninstalling and reinstalling, unless you installed to a drive with more free space. Your F: drive looks like a good candidate. 

    My advice is to try to create more space on your E: drive through a combination of Disc Clean-up and moving files.

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • xnman
    xnman Member Posts: 2,782 ✭✭✭
    https://community.logos.com/discussion/comment/1176260#Comment_1176260

    Maybe I'm off in the weeds.... but... How much RAM do you have?

    The reason I ask is... Logos is, as I understand it, a memory hog, meaning it will load as much as it can into RAM... then it will swap to disk.  Which means ...  the less ram one has...the more of the program is swapped to disk.

    Normally 8 gig is sufficient to run Logos. Many that use Logos have more than 8 gig but 8 gig should be sufficient to run Logos, with space on the hard disk. 

    Like I said...  maybe I'm off in the weeds... tall grasses did always confuse me. [*-)]

    Maybe someone will correct me?

    xn = Christan  man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".

    Barney Fife is my hero! He only uses an abacus with 14 rows!

  • Dave Hooton
    Dave Hooton MVP Posts: 35,682
    https://community.logos.com/discussion/comment/1176260#Comment_1176260

    Your F: drive looks like a good candidate. 

    My advice is to try to create more space on your E: drive through a combination of Disc Clean-up and moving files.

    The E: drive is too overloaded to be efficient unless you move at least 200 GB of files to get 10% free space and don't put any more files there! If you move Logos to F: drive you still need to move at least another 100 GB from E: !

    Dave
    ===

    Windows 11 & Android 13

  • MJ. Smith
    MJ. Smith MVP Posts: 53,142

    but I learned you can only hide books you cannot remove them.

    Hiding resources will remove them from your hard driver. But if you may want access to them in the future, just put the resources in the cloud rather than downloading them. That also saves space on the hard drive. This is more of a "for your information" post than advice on resolving your problem which Dave and Mark are handling well - listen to them.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

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