Help installing logos

Hi all,

I installed logos on a new computer, while downloading the resources it crashes to desktop, the logs show the following:

Error ID: 3722
Error detail: FormatException: The string 'bible+lxx2.40.1.1-41.16.25' has an invalid format

Same thing happens when trying to open Logos holding control. Straight after signing in it CTD again.

Any help would be greatly appreciated.

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Comments

JT (alabama24)

Welcome! [:)] Sorry you are having troubles [:s]

I installed logos on a new computer, while downloading the resources it crashes to desktop

Which specific operating system are you running on? Does the app stay open long enough for you to verify which specific version of the app?

Nathan

https://community.logos.com/discussion/comment/1177233#Comment_1177233

Hi, thanks for the reply.

Windows 10

No it isn't open long enough for me to see the specific version of Logos, although I know it is Logos 9, I downloaded the installer today from logos.com and ran it like I usually do.

Graham Criddle

Hi Eduan - and, yes, welcome to the forums

Was a logos.log file created?

If so, please upload it in a reply to this thread using the paperclip icon.

I wouldn't have expected the error you mentioned to cause the app to crash and, if so, the log file should provide more information

Graham

Nathan

https://community.logos.com/discussion/comment/1177237#Comment_1177237

Hi gentlemen, thank you for your replies.

Attached are the logs, I'm using Logos 9 on Windows 10

Thanks again for your help

Logs.zip

Nathan

https://community.logos.com/discussion/comment/1177237#Comment_1177237

3731.Logs.zipHi gentlemen, thank you for your replies.

Attached are the logs, I'm using Logos 9 on Windows 10

Thanks again for your help

MJ. Smith

https://community.logos.com/discussion/comment/1177246#Comment_1177246

The error log shows many SQL errors - are you sure that you are installing with the correct permissions?