9.7 SR-1 - will not get past - "Preparing your library"

Member Posts: 758 ✭✭
edited November 2024 in English Forum

Tried reboot computer and restart app - still just sticks at that point.

8468.Logos (5).zip

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  • MVP Posts: 54,952

    I assume you followed the directions in bold?

    The Logos Bible Software desktop application version 9.7 SR-1 is now available to all users.

    To immediately update to the current stable version, enter the Update Now command. Otherwise, the app will automatically update the next time it's scheduled to check for updates.

    Release Notes

    Download Link

    Note: If you are experiencing a crash on start-up you will need to download the installer using the link above.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • MVP Posts: 33,250

    The logs show multiple SQL errors of the form:

    2021-08-25 15:49:53.2009 ERROR 6 ApplicationUtility | SQLite Error 283: recovered 9 frames from WAL file I:\Logos\Documents\tt13govq.pwo\LocalUserPreferences\PreferencesManager.db-wal

    (They apply to a number of your Logos database files)

    And Logos also fails to replace some index files including the Catalog

    2021-08-25 15:52:17.3416 INFO 20 LibraryCatalogIndex | (Timed) Attempting to replace index 'I:\Logos\Data\tt13govq.pwo\LibraryCatalog/catalog' with new index 'I:\Logos\Data\tt13govq.pwo\LibraryCatalog/dgafcukh.q5i'.
    2021-08-25 15:52:17.3426 INFO 20 FileSystemIndexInfo | Replacing I:\Logos\Data\tt13govq.pwo\LibraryCatalog/catalog with I:\Logos\Data\tt13govq.pwo\LibraryCatalog/dgafcukh.q5i
    2021-08-25 15:52:17.8709 INFO 20 LibraryCatalogIndex | (528ms) Attempting to replace index 'I:\Logos\Data\tt13govq.pwo\LibraryCatalog/catalog' with new index 'I:\Logos\Data\tt13govq.pwo\LibraryCatalog/dgafcukh.q5i'.
    2021-08-25 15:52:18.0947 INFO 20 LibraryCatalogIndex | (33.10s) Rebuilding library catalog index.
    2021-08-25 15:52:21.3249 INFO 18 FileSystemIndexInfo | Replacing I:\Logos\Data\tt13govq.pwo\AtlasManager/AtlasIndex with I:\Logos\Data\tt13govq.pwo\AtlasManager/durgtj14.1w2
    2021-08-25 15:52:21.3249 WARN 18 AtlasSearchIndex | Couldn't replace index; retrying in 22.9s.

    I suggest running diagnostics on your I: drive and seeing if any errors are reported.

  • Member Posts: 758 ✭✭

    Nothing that windows utilities can find - all 'looks' a o k

    Regards Kevin

  • MVP Posts: 36,152

    Tried reboot computer and restart app - still just sticks at that point.

    8468.Logos (5).zip

    There are many SQlite errors, but it seems that the abort is caused by a corrupt Atlas index. So delete the folder I:\Logos\Data\tt13govq.pwo\AtlasManager and restart Logos.  Upload new logs if not successful.

    However, is I: a local disk?

    Dave
    ===

    Windows 11 & Android 13

  • Member Posts: 758 ✭✭

    I'll give that a go

    Yes I: is local and an SSD

    Blessings Kevin

  • Member Posts: 758 ✭✭

    Thanks for your help - that worked a treat

    Shalom

  • MVP Posts: 36,152

    Dave
    ===

    Windows 11 & Android 13

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