Issues with reading plan in app

Greg Dement
Greg Dement Member Posts: 133
edited November 21 in English Forum

Initially when using my iPad, I was using the web app but it did not provide ability to check as completed. It was suggested by someone on the forum to use the Logos app instead. I have been using for a long time since then. Initially it worked well. 

The last severally months or so it seems to have become more ”buggy”: 

- when clicking to next section for reading plan, the heading changes correctly but not the text. I close and restart app to fix.

- linked commentaries sometimes only show as a black screen, sometimes don’t go to the correct scripture of reading plan…again close and restart app to fix

- the setup is the same I initially used successfully. The ”bug” used to only happen occasionally now it seems to happen every time.

If this is truly a result of bugs, I am reporting it

If there is something I can do to correct problem, please advise

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Comments

  • Mike Binks
    Mike Binks Member, MVP Posts: 7,428 ✭✭✭

    - when clicking to next section for reading plan, the heading changes correctly but not the text. I close and restart app to fix.

    I don't really know Greg; but I wonder if the resource you are reading has been upgraded or amended and the links have become misplaced.

    You might try reindexing the resource to see if that helps.

    tootle pip

    Mike

    How to get logs and post them.   (now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Logos Employee Posts: 1,134

    Greg,

    I am sorry to hear that you have been having these problems.

    Please send us your logs:
    1. Open the app.
    2. Tap the Menu icon (this icon has three horizontal lines).
    3. Tap Help.
    4. Press “Report a Problem”