BUG: the NLT update that came out this week has speaker labels in the wrong place

Tim Murray

They are off by many words.

I checked this on both of my computers.

Logos Support said they can’t replicate it.

Has anybody else seen this?

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Tim Murray

Floyd Johnson

I am also seeing this. Wrong places and wrong people. I thought it strange when I saw if, but this explains it.

Beloved Amodeo

https://community.logos.com/discussion/comment/1179873#Comment_1179873

I confirm this problem contrary to the report of Customer Service.

Kiyah

https://community.logos.com/discussion/comment/1179873#Comment_1179873

They sent another update out today. Type 'Update Now' or 'Update Resources' in the command box to get the latest NLT RIs. It should fix this. I was having a problem with how the NLT was showing up in the Info Tool earlier today until I downloaded the update. Now everything is working fine. When I open the NLT to your passage and enable the speaker and addressee labels I'm not seeing a problem.

Beloved Amodeo

https://community.logos.com/discussion/comment/1179874#Comment_1179874

Wrong places and wrong people.

Agree. This is a hot mess!

Kiyah

https://community.logos.com/discussion/comment/1179876#Comment_1179876

Here's what mine looks like at that same passage:

Beloved Amodeo

https://community.logos.com/discussion/comment/1179876#Comment_1179876

They sent another update out today. Type 'Update Now' or 'Update Resources' in the command box to get the latest NLT RIs. It should fix this. I was having a problem with how the NLT was showing up in the Info Tool earlier today until I downloaded the update. Now everything is working fine. When I open the NLT to your passage and enable the speaker and addressee labels I'm not seeing a problem.

Thank you, Kiyah. Problem resolved.

Dave Hooton

They are off by many words.

I don't have that problem, but the update does have issues

its date 'Last Updated" is unchanged at 13 Aug 2020
its Information page states 2021-09-16T14:16:49Z (16 Sept 2021)
The two RVI's are also 16 Sept 2021
There are errors in the logs

EDIT: this would appear to be the latest version as noted above.

Kiyah

https://community.logos.com/discussion/comment/1179880#Comment_1179880

its date 'Last Updated" is unchanged at 13 Aug 2020

My library shows it as last updated Yesterday (Sep 15th) even though it updated again today. I have the same Info page data as Dave (2021-09-16T:16:49Z for the NLT, 2021-09-16T:16:50Z for the NLT OT RI, and 2021-09-16T:17:01Z for the NLT NT RI).

NB.Mick

https://community.logos.com/discussion/comment/1179876#Comment_1179876

They sent another update out today. (.....) Now everything is working fine.

Well, mostly. In another thread we confirmed that the Corresponding Notes & Highlights are (probably: still) broken for the 9-16 version and thus another fix is needed: https://community.logos.com/forums/t/202886.aspx

Kiyah

https://community.logos.com/discussion/comment/1179925#Comment_1179925

They sent another update out today. (.....) Now everything is working fine.

Well, mostly. In another thread we confirmed that the Corresponding Notes & Highlights are (probably: still) broken for the 9-16 version and thus another fix is needed: https://community.logos.com/forums/t/202886.aspx

Hopefully someone at Faithlife will make note of both threads and push out another update. I don't use the NLT enough to notice this other issue. I just noticed that the NLT was displaying weirdly in the info tool, which I use daily.

Andrew Batishko

https://community.logos.com/discussion/comment/1179931#Comment_1179931

See the update here: https://community.logos.com/forums/p/202886/1179962.aspx#1179962