Some factbook entries are unresponsive

I've been using the factbook recently to search on the concept of God as judge, but it never returns the search. It behaves the same when I click the factbook entry manually too. Most factbook entries work, but there are some others that behave the same way.

Has anyone else experienced this, or can you suggest a solution?

Thanks

Neal

Find more posts tagged with

Desktop App

Comments

Dave Hooton

It has worked for me. Try turning off Bookstore and some other sections.

Neal Gordon

https://community.logos.com/discussion/comment/1179934#Comment_1179934

You're right it was the bookstore that was the problem, as soon as I turned off it worked immediately.

Thanks

Graham Criddle

Hi Neal

I've been using the factbook recently to search on the concept of God as judge, but it never returns the search. It behaves the same when I click the factbook entry manually too.

I've just checked and this entry works fine for me.

Can you upload logs after trying this and then closing Logos?

Details at https://support.logos.com/hc/en-us/articles/360027869132

EDIT: Please ignore my suggestion - I see Dave's advice resolved it for you.