Documents date reset on reinstall

danwdoo
danwdoo Member Posts: 569 ✭✭✭
edited November 21 in English Forum

I had to reinstall Windows on a computer and that included reinstalling Logos. After the install, a large number of my documents have had their date in the documents view reset to the installation date. The odd thing is it isn't all of them, just the majority of them. I assume this is not expected behavior? Is there a way to correct this or at least prevent it from happening on any future reinstalls?

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Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 35,682

    After the install, a large number of my documents have had their date in the documents view reset to the installation date.

    True! But many retain the actual date internally  e.g. Clippings, Handout, Notes. And I see 'original' dates  in Your Documents e.g. Passage List.

    Worse, the date is changed just when you access some document e.g. Syntax Search.

    So I have no words of assurance on this matter. Hopefully, A Faithlife employee may help.

    Dave
    ===

    Windows 11 & Android 13

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,366

    We have an open case for this issue. I've added a link to this thread to the case so that we can post an update here when it is resolved.

    Unfortunately, there is no way to correct or prevent this at this time.

    Andrew Batishko | Logos software developer

  • danwdoo
    danwdoo Member Posts: 569 ✭✭✭
    https://community.logos.com/discussion/comment/1181353#Comment_1181353

    Thanks for the update.

  • Brent
    Brent Member Posts: 2

    Same thing just happened to me. Issue is still unresolved. Dates appear correct using Logos online. This is not a little issue in my opinion.

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