The user name or password were not accepted by Logos.com

I am installing Logos on my new computer, but I get this message: "The user name or password were not accepted by Logos.com"

Any solutions to this? I tried changing my password and the computer has the resources to run the program.

Thanks,

Scott

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    I am installing Logos on my new computer, but I get this message: "The user name or password were not accepted by Logos.com"

    Can you use the same username / password combination to log into app.logos.com? 

    "The user name or password were not accepted by Logos.com

    You have to use the user name/password that you used when purchasing the resources on logos.com.

    Dave
    ===

    Windows 11 & Android 13

    Yes, but still having a problem. I got in, but I am returning that machine to costco today and am now trying a different one, so I'm back to square 1

    Solution! The new computer was set to tomorrow's date and wrong time. Once I corrected that everything worked. 

    Thanks for the replies.

    Yes, and I eventually got into my Logos program. I had a new computer, but today I am returning it and am now trying to install it again on a new computer. I have the same problem.

    But I can get into the app.

    On my computer, I have windows updated.

    Thanks for the reply