Print/Export Win11 L9.9.0.0011

David Thomas
David Thomas Member Posts: 3,247 ✭✭✭
edited November 21 in English Forum

My upgrade to Windows 11 seems to have broken my print/export (especially of Sermon Documents). Everything appears Okay until I click the “print” icon then I only get a spinning circle and no output. Logs are attached. Screenshot and logs attached.0285.Logos.zip

Making Disciples! Logos Ecosystem = LogosMax on Microsoft Surface Pro 7 (Win11), Android app on tablet, FSB on iPhone & iPad mini, Proclaim (Proclaim Remote on Fire Tablet).

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Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 35,682

    No error in the logs. I was able to print a sermon and the only difference I saw was "PrintsAsExported=false" in your log, where my log has "PrintsAsExported=true".

    Does this printer work for other apps  e.g. MS Word?

    Can you Export the sermon to Word?

    Dave
    ===

    Windows 11 & Android 13

  • David Thomas
    David Thomas Member Posts: 3,247 ✭✭✭

    Dave, THANK you for looking at it! I also submitted to the Faithlife support.

    Yes, the printer works in other applications. I can export to Word then print from Word, but I cannot print to "Microsoft print to PDF" or to this printer, or to another printer on the network.

    Making Disciples! Logos Ecosystem = LogosMax on Microsoft Surface Pro 7 (Win11), Android app on tablet, FSB on iPhone & iPad mini, Proclaim (Proclaim Remote on Fire Tablet).

  • David Thomas
    David Thomas Member Posts: 3,247 ✭✭✭

    The Windows 11 Cumulative update on Thursday resolved the PDF and the network printer hang-up. Updating the driver on the Canon fixed the local problem. Thank you to Dave Hooten for checking on this in the Forum and Tommy Ball who looked at it from the Faithlife Support side!

    Making Disciples! Logos Ecosystem = LogosMax on Microsoft Surface Pro 7 (Win11), Android app on tablet, FSB on iPhone & iPad mini, Proclaim (Proclaim Remote on Fire Tablet).