BUG: Repeatable crash

I have a resource, Imitation of Christ, with a folder setting of #ReadLater so it shows up on my desktop toolbar, as such:

I open Verbum on the Mac, I open the resource, I use the '...' to open the Information pane, I add a tag #ReadLater. I close the information pane, and Verbum crashes - every time. Logs attached.

But even if I remove the tag, it always crashes now when I close the Information pane for that resource! And, I just found just opening the resource and closing it, crashes. I deleted it and re-downloaded it, same crash. The resource id is LLS:9781646891207.

1157.Archive.zip

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NB.Mick

You picked a strange subforum, Mobile Beta, to report this bug - I saw it just because it was unread. Maybe some moderator will move it to Desktop Beta, as your logs state you run Verbum 9.10 Beta 1 on Mac OS 12.0.1

The log also says that the mono middleware crashed on you (which may or may not be the cause that there's no Verbum crash logged) - not being a Mac user, that seems to end my ability to discern meaningful info from the log.

The resource id is LLS:9781646891207

Since this is an audiobook resource, one step to find out more about that would be to check whether other audiobooks work on your machine or lead to the same crash.

Pater Noster

https://community.logos.com/discussion/comment/1186267#Comment_1186267

Thanks, it does seem to happen with other resources. This morning I was going through my ReadLater list to get it the same on mobile and desktop. All I was doing was having the library open on my desktop, finding resources, and adding the tag #ReadLater or sometimes removing that tag. I found last night clicking the red button to close the information pane crashed the app a lot. So I started using the 'Done" keyword click to close, and it was better. But this morning, I was finding resources in the library pane, bringing them up, changing tags, closing the Info pane, changing titles and removing some of the resources in my toolbar folder #ReadLater, and I must have gotten 4-6 more crashes, at odd times - closing the Library pane, doing Close all, closing a resource....here is an updated log file, it seems quite unstable in this area! Thanks for your help!

0246.Archive.zip

SineNomine

https://community.logos.com/discussion/comment/1186267#Comment_1186267

Maybe some moderator will move it to Desktop Beta, as your logs state you run Verbum 9.10 Beta 1 on Mac OS 12.0.1

Maybe someone will move it (again) from Logos 9 Desktop, this time to Logos Desktop Beta.

Philana R. Crouch

I have a resource, Imitation of Christ, with a folder setting of #ReadLater so it shows up on my desktop toolbar, as such:

I open Verbum on the Mac, I open the resource, I use the '...' to open the Information pane, I add a tag #ReadLater. I close the information pane, and Verbum crashes - every time. Logs attached.

But even if I remove the tag, it always crashes now when I close the Information pane for that resource! And, I just found just opening the resource and closing it, crashes. I deleted it and re-downloaded it, same crash. The resource id is LLS:9781646891207.

1157.Archive.zip

Hello,

I've created a case for this. So far I cannot reproduce this crash, so we might need to ask for more information.

Pater Noster

https://community.logos.com/discussion/comment/1186403#Comment_1186403

Thanks Philana, let me know if you need more info or if there is something I should try to correct it...

Philana R. Crouch

https://community.logos.com/discussion/comment/1186417#Comment_1186417

Thanks Philana, let me know if you need more info or if there is something I should try to correct it...

Hi PaterNoster,

I was finally able to reproduce this.

Pater Noster

https://community.logos.com/discussion/comment/1186813#Comment_1186813

Great news, thanks for your perseverance Philana!