Announcement: End of support for Android 7.0

David Vela (Logos)
David Vela (Logos) Member, Logos Employee Posts: 249
edited November 21 in English Forum

Starting November 9th, 2021, Android 7.0 won’t be supported by our Apps. Please note that this won’t affect devices running Android 7.1.1 or newer versions.

What does this mean?

The following Faithlife applications won’t be longer available in the Play Store for devices running Android 7.0 (or older):

  • Logos Bible App
  • Biblia Logos
  • Faithlife Study Bible
  • Verbum Catholic Bible Study
  • Faithlife Ebooks
  • Bible Engagement Project

This means that if you are using an unsupported device, the Logos app may degrade in performance or cease to work over time.

Background

Our services are signed with certificates from Let’s Encrypt. On September 30th, those certificates stopped being trusted on older platforms (Android 7.0). We've implemented a change to work around this issue to the best of our ability on these old devices. However, some functionality is still impaired (Clippings sync).

Furthermore, like most software companies, we need to limit the operating systems our applications can be developed for. We recently started supporting a new version of the operating system (Android 12), and only a small segment of our users are still running our applications using Android 7.0 devices.

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Comments

  • David Thomas
    David Thomas Member Posts: 3,242 ✭✭✭

    since Fire OS 7 is based upon Android 9.0 I'm assuming my Fire Tablet is still supported.

    Making Disciples!  Logos Ecosystem = Logos10 on Microsoft Surface Pro 7 (Win11), Android app on tablet, FSB on iPhone, Proclaim (Proclaim Remote on Fire Tablet) &  FaithlifeTV via Connect subscription.

  • David Vela (Logos)
    David Vela (Logos) Member, Logos Employee Posts: 249

    Yes, Fire OS 6.0 will still be the minimum supported Operating System for Kindle devices.

  • Robert M. Warren
    Robert M. Warren Member Posts: 2,452 ✭✭✭

    This reminds me of a couple of years ago when we paid $2.5 bazillion for a new refrigerator. The manual had instructions on how to throw the thing away...on Page 2! I guess Whirlpool didn't see any irony in that.

    Tick-tock.

    macOS (Logos Pro - Beta) | Android 13 (Logos Stable)

    Smile

  • BillS
    BillS Member Posts: 3,805 ✭✭✭

    Starting November 9th, 2021, Android 7.0 won’t be supported by our Apps.

    This dynamic is what's driving me toward Apple products. (I still regard Apple as the dark side.) Their oldest hardware runs the latest O/S that it's capable of running. Each device has a much longer useful life. For me, the economics are compelling even if I still strongly prefer the openness of Android.

    I hope Android providers (& developers, if they prefer the Android environment) take note. 

    Grace & Peace,
    Bill


    MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
    iPhone 12 Pro Max 512Gb
    iPad 9th Gen iOS 15.6, 256GB

  • Michael G Parry-Thomas
    Michael G Parry-Thomas Member Posts: 416 ✭✭

    Hi

    I use a Samsung galaxy note tablet with android 7

    Does this mean I will  no longer have access to my books on this tablet ?

    I can not replace my tablet at this time 

    I find the web app layout and tool bar not very good on tablets

    Could you please may be make a better web layout setings for tablets?

    I love using my tablet with logos . 

    Are there any other bible software app which will run an a Android 7  which can add books to

    Maybe it's time for me to build another library with someone else 

    Thanks 

  • JT (alabama24)
    JT (alabama24) Member, MVP Posts: 36,472 ✭✭✭

    I use a Samsung galaxy note tablet with android 7

    Can you not update to Android 7.1.1 or newer?

    Does this mean I will  no longer have access to my books on this tablet ?

    David explained the consequence up above: 

    This means that if you are using an unsupported device, the Logos app may degrade in performance or cease to work over time.

    macOS, iOS & iPadOS | Logs |  Install

  • Kathleen Marie
    Kathleen Marie Member Posts: 812

    Are there any other bible software app which will run an a Android 7  which can add books to

    Maybe it's time for me to build another library with someone else 

    Thanks 

    Most other software providers are dropping support for cheaper/older devices/OS' even faster than Logos. I feel your pain. I recently gave up and jumped on a chance to buy a refurbished Thinkpad through one of the temporary EBB programs that will only last as long as the grants.

    I spent some money in another software just a week before they dropped support for the Kindle appstore entirely, not just the older devices. I have invested in another software that had supported Linux, but has not updated the Linux software in a long time and it does not work on ANY distro anymore.

    Just because a software supports a device today, does not mean that it will tomorrow. Be careful.

  • Robert M. Warren
    Robert M. Warren Member Posts: 2,452 ✭✭✭

    I use a Samsung galaxy note tablet with android 7

    Hi Mick:

    My experience with Samsung is they make really good products, but they are the world's worst for not upgrading the OS. (Probably their marketeers are holding their engineers' mothers hostage, or something.) They'll chin-boogie about the need for 'maintaining the user experience', yada. Which translates: "There aren't enough resources for both the new OS and all the bloatware we sold our soul for."

    When I had the original Galaxy S, my first 'smart' phone ten years ago, we Yanks had to wait months for them to roll out the 'Gingerbread' OS to users in Freedonia, Elbonia, and Parador first. After Gingerbread...no more upgrades.

    macOS (Logos Pro - Beta) | Android 13 (Logos Stable)

    Smile

  • JT (alabama24)
    JT (alabama24) Member, MVP Posts: 36,472 ✭✭✭

    My experience with Samsung is they make really good products, but they are the world's worst for not upgrading the OS.

    I had heard the opposite... for android devices. Apple continues support much longer in most cases. 

    macOS, iOS & iPadOS | Logs |  Install

  • Ken F Hill
    Ken F Hill Member Posts: 474 ✭✭

    Is there a Logos legacy app available I could install and run on android 7, without expecting support?

  • NB.Mick
    NB.Mick Member, MVP Posts: 15,843 ✭✭✭

    Is there a Logos legacy app available I could install and run on android 7, without expecting support?

    look here  https://wiki.logos.com/Old_app_versions_for_Android 

    Have joy in the Lord! Smile

  • SineNomine
    SineNomine Member Posts: 7,043

    My experience with Samsung is they make really good products, but they are the world's worst for not upgrading the OS.

    I had heard the opposite... for android devices.

    Nowadays Samsung offers long term (for Android) support. I don't know of an Android device manufacturer that offers longer support right now, but that doesn't mean that there isn't one.

    One thing that often throws people off is that support windows are from the initial release of the device model--not from when the customer bought it new in store, which may be a year or more later.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • David Thomas
    David Thomas Member Posts: 3,242 ✭✭✭

    Apple continues support much longer in most cases. 

    Users must beware that there are 4 players in the update scenarios. OS owner, Hardware manufacturer who like puts a "skin" over the OS (e.g. Samsung, LG, Kindle, etc.), and if you have a cellular-enabled device the 3rd player is your service provider. In the case of Faithlife Apps, we have a 4th player--the APP developer who is often at the mercy of the "store" publishing their update on a particular OS.

    Apple does a great job of controlling OS & Hardware, and is pretty quick enabling service providers. But some will remember when iPhone was only available in the US on AT&T.

    Before Motorola sold to Google who later sold off to Lenovo, they used to have the "purest" (minimal 'skin') Android experience. Nexus and Pixel devices were available as wi-fi only which removed Service Provider from the update chain.

    an example of how this is still a problem is that Microsoft produces a device (Duo 2) where they control OS & Hardware, but my Cellular Carrier does not support the device (even if it is unlocked).

    Making Disciples!  Logos Ecosystem = Logos10 on Microsoft Surface Pro 7 (Win11), Android app on tablet, FSB on iPhone, Proclaim (Proclaim Remote on Fire Tablet) &  FaithlifeTV via Connect subscription.