Heiser code not working

Greetings!

I'm trying to redeem the Heiser mobile Ed coupon code (from the webinar), but it does not work for the selected course. My course choice is one of his and is one of the courses that come up from the link in the email. Has anyone else had this issue? I can call CS tomorrow, but I'm an impatient fellow. 🙂

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Comments

Kathleen Marie

Is it expired?

Lew Worthington

https://community.logos.com/discussion/comment/1190711#Comment_1190711

It expires at the end of the month.

Lew Worthington

https://community.logos.com/discussion/comment/1190712#Comment_1190712

Sorry. It expires at the end of NEXT month.

Kathleen Marie

https://community.logos.com/discussion/comment/1190713#Comment_1190713

Thanks. I thought it was already expired.

NB.Mick

Has anyone else had this issue?

Yes, same here. The code from the email is accepted, but doesn't change the price in the cart.

Dave Colclough

Code seems to be working now 👍

SineNomine

https://community.logos.com/discussion/comment/1190717#Comment_1190717

Thanks. I thought it was already expired.

My understanding is that it's the offer by means of which you got the code that is expired.

NB.Mick

https://community.logos.com/discussion/comment/1190800#Comment_1190800

Code seems to be working now 👍

Yes it does. Thanks, Faithlife!

Christian Alexander

I did the webinar but never got an email. Can someone help me?

NB.Mick

https://community.logos.com/discussion/comment/1190807#Comment_1190807

My understanding is that it's the offer by means of which you got the code that is expired.

That offer is expired, but the code - which was sent by email - is valid until January 31st.

NB.Mick

https://community.logos.com/discussion/comment/1190809#Comment_1190809

I did the webinar but never got an email. Can someone help me?

If I understand correctly, all webinar users were offered a special discount for Logos 9 upgrades - and those who used that opportunity to buy a larger base package got the email with the code. Does this describe your situation?

Christian Alexander

https://community.logos.com/discussion/comment/1190812#Comment_1190812

I understood it to be a Mobile Ed course from Dr. Heiser.

Dave Colclough

https://community.logos.com/discussion/comment/1190813#Comment_1190813

To qualify for the free Mobile Ed course from Dr. Heiser you needed to use the 30% discount code from his Webinar to buy a Gold level or higher Logos 9 library within the few days the code was valid.

Glenn Airoldi (Faithlife)

Hi Everyone,

There were multiple opportunities for savings and free products associated with the Michael Heiser Webinar.

Everyone who attended the webinar was eligible to receive a Michael Heiser audio course, Sons and Daughters of God: The Believer’s Identity, Calling, and Destiny, using a coupon code that expired yesterday.

During the webinar event, there was on opportunity to save 30% on Logos base packages. That offer expired on Christmas eve.

For anyone who purchased a Gold base package or above at the event, there is an additional offer which allows them to receive their choice of any Michael Heiser course, free of charge. The free course can be redeemed by purchasing a Heiser course using the FREEHEISERCOURSE coupon code anytime between today and the end of January.

Some of you found the coupon code wasn't working this morning. It's working now. There was an issue with record low temperatures causing frozen/bursting pipes that flooded a server room which prevented us from loading all eligible recipients into the system until just a couple of hours ago. Apologies to everyone for the wait.

Lew Worthington

https://community.logos.com/discussion/comment/1190816#Comment_1190816

There was an issue with record low temperatures causing frozen/bursting pipes that flooded a server room which prevented us from loading all eligible recipients into the system until just a couple of hours ago. Apologies to everyone for the wait.

Weather has been unkind to you folks lately. I pray for safety for you all. And thanks to FL for a prompt response.

Kathleen Marie

https://community.logos.com/discussion/comment/1190816#Comment_1190816

There were multiple opportunities for savings and free products ... There was an issue with record low temperatures causing frozen/bursting pipes ... Apologies to everyone for the wait.

Thank you so much for the explanation! And good luck with the repairs and clean up!