BUG: The New Daily Study Bible Not Searchable

Rick
Rick Member Posts: 2,003 ✭✭
edited November 21 in English Forum

Today I bought a legacy library that included The New Daily Study Bible.

I had read a sample of the commentary before buying it and it had a part concerning baptism that I wanted to read after it was downloaded. Unfortunately, it seems that this series is not searchable.

Here is what I have done so far:

On my desktop (where I first noticed the problem) I entered the command "Rebuild Index" and waited for it to finish, and it was still not searchable.

I then turned on my laptop, downloaded and let everything finish indexing. Still no search results.

I have tried inline searches, searching "All Open Resources" and searching the series. The pictures below show the results. Search seems to be working fine everywhere else.

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Comments

  • NB.Mick
    NB.Mick MVP Posts: 15,875

    Hi Rick, sorry to hear you have issues.

    I reconfirmed on my system that the Barclay's New DSB resources are searchable and will show hits (e.g. 2 for baptism in Matthew). The resource itself and the usual functionality of Logos should work as you expected it - so it's a constellation that has to do with more specifics.

    Are you really sure the indexer finished for this series on your system? When I bought some of the legacy libraries recently, it seemed it downloaded some resources and started to index those, later it downloaded some more and indexed those. Maybe the issue has fixed itself in the meantime.

    If not: Restart Logos with the Ctrl-key pressed - this will invoke diagnostic logging. Perform a search as you show above. Then upload the logs (especially the logos.log file, but also all indexer logs and error logs) in a zip file to you next post, using the paperclip icon. This will allow users and possibly even Faithlife to get more info and maybe help you to get this working. Possibly tell us more about your system - but the logs will at least give your OS version which may or may not help in finding out what's going wrong. 

    Have joy in the Lord! Smile

  • Dave Hooton
    Dave Hooton MVP Posts: 35,682
    https://community.logos.com/discussion/comment/1193819#Comment_1193819

    Then upload the logs (especially the logos.log file, but also all indexer logs and error logs) in a zip file to you next post, using the paperclip icon

    Upload the compressed log files folder   --- see https://wiki.logos.com/Diagnostic_Logging

    Dave
    ===

    Windows 11 & Android 13

  • Justin Gatlin
    Justin Gatlin Member Posts: 2,004 ✭✭✭

    With the way you have trimmed your screenshot, I cannot tell for sure, but my first guess would be that your library is currently indexing, which leads to some weirdness in searches. When that is finished, it should work.

    Using Logos as a pastor, seminary professor, and Tyndale author

  • SineNomine
    SineNomine Member Posts: 7,043

    There is a bug affecting newly acquired resources that may be affecting you. The workaround is to close Logos and open it anew.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

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